The chapters in this book closely follow the phases of a typical project and system development life cycle. In addition, the chapters can be grouped into logical sections. The first section, Chapters 1 through 3, discusses the project management basics, the project and systems development life cycle and how they relate, and the project management and team activities of both cycles. The second section, Chapters 4 through 6, discusses how to analyze and plan the project. The third section, Chapter 7, discusses risk management in the IT environment. The fourth section, Chapter 8, introduces the reader to basic project integration concepts by explaining systems engineering concepts. The fifth section, Chapters 9 and 10, discusses project control and rapid development techniques. Finally, the sixth section, Chapters 11 and 12, deals with what are often the most difficult phases of a project, project: close out and customer service after project completion.