Outsourcing for Radical Change: A Bold Approach to Enterprise Transformation
Outsourcing for Radical Change: A Bold Approach to Enterprise Transformation
ISBN: 0814472184
EAN: 2147483647
EAN: 2147483647
Year: 2006
Pages: 135
Pages: 135
Authors: Jane C. Linder
- Table of Contents
- BackCover
- Outsourcing for Radical Change - A Bold Approach to Enterprise Transformation
- Foreword
- Preface
- Part I: The Case for Transformational Outsourcing
- Chapter 1: National Savings and Investments Uses Outsourcing to Transform
- Anatomy of an Outsourcing Initiative
- Stepping into the Abyss
- Whole Business Thinking Makes the Relationship Work
- Taking Stock
- What Do We Make of This?
- Notes
- Chapter 2: Outsourcing Isn t What It Used to Be
- What Is Transformational Outsourcing?
- Is Conventional Outsourcing Effective?
- What Makes Us Think Transformational Outsourcing Can Work?
- What Does It Take to Make Transformational Outsourcing Work?
- Notes
- Chapter 3: Ten Imperatives for Leadership
- Make the Hard Call
- Design a Good Business Model, Not a Good Deal
- Own the Negotiation
- Allocate Two Full Days a Week of Your Own Time for the Foreseeable Future
- Orchestrate a Dynamic Transition
- Create Momentum
- Manage the Relationship as if It Were Chinese Handcuffs
- Engineer a Commitment to Performance
- Face Forward
- Recognize That You Will Underestimate the Task, and Plan Accordingly
- Notes
- Part II: Choosing Your Targets
- Chapter 4: Transformational Outsourcing Meets Strategy
- Sizing Up the Strategic Challenge
- Out-of-Nowhere Companies Start Up Rapidly
- Crouching Tigers Clear Pathways to Growth
- Fallen Angels Catalyze Change
- Born-Again Companies Achieve Radical Renewal
- How Far Should You Go?
- Notes
- Chapter 5: Crafting a Business Model That Works
- Stakeholder Analysis
- Business Model Design
- Applying Business Model Design to Transformational Outsourcing
- Scenario Planning
- Are We on the Right Track?
- Create Strategic Flexibility
- Notes
- Part III: Making Transformational Outsourcing Work
- Chapter 6: Thomas Cook - Catalyzing Change
- Eating Their Own Dog Food
- Undertaking Business Transformation
- Building One Company
- Consolidation and Cosourcing
- Managing the Transition
- Making Progress
- Creating the New
- Notes
- Chapter 7: End-to-End Performance Management
- Metrics
- New Metrics for Transformational Outsourcing
- Conventional Metrics Motivate Continuing Progress
- Incentives
- Sustaining a High-Commitment Relationship
- Managing the Tension
- Notes
- Chapter 8: Managing People Through Transitions
- Setting the Agenda for People
- Communicate, Communicate, Communicate with Employees
- Communicating with Other Stakeholders
- Dealing with Unions
- Preparing for Transition
- Cutting Over and Settling Down
- Notes
- Chapter 9: Leveraging Capabilities
- Actually Use the Assets You Have
- Exploit Operating Assets in New Ways
- Extend the Partnership to New Arenas
- The Failures
- How to Leverage Capabilities
- Notes
- Chapter 10: Ending and Renewal
- Recognizing Failure
- Diagnosing Failure
- When to Pull the Plug?
- Reacting to Stakeholder Changes
- Thomas Cook: Lift Off
- Phase Change at an Operational Level
- Making Room for Endings and Renewals at the Beginning
- Notes
- Chapter 11: Managing Transformational Outsourcing in the Public Sector
- Outsourcing in Government Is Growing
- Outsourcing in the Public Sector Is Particularly Challenging
- A Blueprint for Transformational Outsourcing in Government
- Making Transformational Outsourcing Work in the Public Sector
- There s More to Be Done
- Notes
- Part IV: Transformational Outsourcing Horizons
- Chapter 12: Transformational Outsourcing Horizons
- Start-Ups
- Roadblocks to Growth
- Catalyzing Change
- Radical Renewal
- Smaller Bites
- Models Are Mind-Sets
- Building a Capability for Strategic Flexibility Through Outsourcing
- Notes
- Index
- Index_B
- Index_C
- Index_D
- Index_E
- Index_F
- Index_G
- Index_H
- Index_I
- Index_J
- Index_K
- Index_L
- Index_M
- Index_N
- Index_O
- Index_P
- Index_R
- Index_S
- Index_T
- Index_U
- Index_V
- Index_W
- Index_X
- Index_Y
- Index_Z
- List of Exhibits
- List of Sidebars
Outsourcing for Radical Change: A Bold Approach to Enterprise Transformation
ISBN: 0814472184
EAN: 2147483647
EAN: 2147483647
Year: 2006
Pages: 135
Pages: 135
Authors: Jane C. Linder