Table of Contents

Outsourcing for Radical Change: A Bold Approach to Enterprise Transformation
by Jane C. Linder	ISBN:0814472184
AMACOM 2004
If you’re looking for a serious infusion of life-blood into your company, transformational outsourcing could be the answer. This book examines the process, from selecting your ultimate goal, to mapping out a workable action plan, and much more.

Table of Contents
	Outsourcing for Radical Change—A Bold Approach to Enterprise Transformation
	Foreword
	Preface
	Part I - The Case for Transformational Outsourcing
	Chapter 1	-	National Savings and Investments Uses Outsourcing to Transform
	Chapter 2	-	Outsourcing Isn’t What It Used to Be
	Chapter 3	-	Ten Imperatives for Leadership
	Part II - Choosing Your Targets
	Chapter 4	-	Transformational Outsourcing Meets Strategy
	Chapter 5	-	Crafting a Business Model That Works
	Part III - Making Transformational Outsourcing Work
	Chapter 6	-	Thomas Cook—Catalyzing Change
	Chapter 7	-	End-to-End Performance Management
	Chapter 8	-	Managing People Through Transitions
	Chapter 9	-	Leveraging Capabilities
	Chapter 10	-	Ending and Renewal
	Chapter 11	-	Managing Transformational Outsourcing in the Public Sector
	Part IV - Transformational Outsourcing Horizons
	Chapter 12	-	Transformational Outsourcing Horizons
	Index
	List of Exhibits
	List of Sidebars