Notes

1. Jane Linder and Thomas J. Healy, ‘‘U.S. State and Local Outsourcing: Leadership in Value,’’ Accenture Government Executive Series report, August 2003.

2. See Mary Lacity and Leslie Willcocks, Global Information Technology Outsourcing: In Search of Business Advantage (New York: John Wiley & Sons, 2001); Maurice Greaver, Strategic Outsourcing: A Structured Approach to Outsourcing Decisions and Initiatives (New York: AMACOM, 1999); Simon Domberger, The Contracting Organization: A Strategic Guide to Outsourcing (New York: Oxford University Press, 1999); Steven M. Bragg, Outsourcing: A Guide to Selecting the Correct Business Unit, Negotiating the Contract, Maintaining Control of the Process (New York: John Wiley & Sons, 1998).

3. Gareth Morgan, ‘‘Spending Watchdog Slams Court IT System,’’ Management Consultancy, May 28, 2003, www.managementconsultancy.co.uk/News/1132304.

4. Personal interview with UK government executive on January 8, 2003.