Index

A

Accenture 22

and Sainsbury's Supermarkets, case study 222, 242-51

Albutt, Simon 238

All England Lawn Tennis Club 175, 179

case study 210-17

match information display (MID) 212

Pocket Wimbledon 214

Wimbledon information system (WIS) 213-14

‘always-on' businesses 146

Aon 15, 253, 255

business change workstream 286-88

case study 282-91

systems stream 288-89

vendor selection process 285

workflow systems 283-85

Apache Corporation 22, 79, 80, 81, 82

case study 85-93

pension arrangements 88-90

Share Incentive Plan (SIP) 90

Arengo-Jones, Paul 168, 170, 171-72, 173

Ashridge Consulting 112, 113, 114

and Norwich Community Hospital, case study 127-36

Atos Origin 1, 15, 23, 179, 221

and Bradford Hospitals NHS Trust, case study 200-09

and the International Olympic Committee, case study 41-46

and Vehicle and Operator Services Agency (VOSA), case study 222, 234-41

August Group 285

Award World 172