The A+ Certification & PC Repair Handbook (Charles River Media Networking/Security)
The A+ Certification & PC Repair Handbook (Charles River Media Networking/Security)
ISBN: 1584503726
EAN: 2147483647
EAN: 2147483647
Year: 2003
Pages: 390
Pages: 390
- Table of Contents
- BackCover
- The A Certification and PC Repair Handbook
- Preface
- WHAT S ON THE CD-ROM?
- Introduction
- Part I: PC Repair and Maintenance
- Chapter 1: Overview
- COMPUTER REPAIR TOOLS
- GENERAL ADVICE
- IT S NO SHAME TO SEEK ASSISTANCE
- Chapter 2: System Configuration and Computer Hygiene
- WINDOWS CONTROL PANEL
- DEVICE DRIVERS (DRIVERS) OVERVIEW
- WINDOWS PERFORMANCE
- SYSTEM TOOLS
- WINDOWS UPDATE
- MS-DOS (DOS) AND THE 2000XP COMMAND PROMPT
- OVERVIEW OF VIRUSES AND OTHER HAZARDOUS PROGRAMS
- SURGE SUPPRESSORS AND UPSS
- HARDWARE HYGIENE
- Chapter 3: Motherboards and Their Components
- REMOVAL AND REPLACEMENT OF MOTHERBOARDS
- DIAGNOSING MOTHERBOARD PROBLEMS
- BIOS OVERVIEW
- CENTRAL PROCESSING UNITS (CPUS, PROCESSORS)
- SOME COOL-LOOKING FANS DON T COOL ANY BETTER
- EXPANSION SLOTS
- PORTS (INPUTOUTPUT, OR IO) OVERVIEW
- Chapter 4: Cases and Power Supplies
- POWER SUPPLIES
- Chapters 1 - 4: A Certification Review Questions
- Chapter 5: Memory (RAM)
- MEMORY INSTALLATION
- TROUBLESHOOTING MEMORY PROBLEMS
- BIOS MEMORY SETTINGS
- Chapter 6: Magnetic Disk Drives
- SELECTING A HARD DRIVE
- HARD DRIVES AND OPERATING SYSTEMS
- HARD DRIVES AND MOTHERBOARDS
- HARD DRIVE REMOVAL AND INSTALLATION
- TROUBLESHOOTING HARD DRIVES
- SAVING DATA
- RAID
- REMOVABLE STORAGE DEVICES
- FLOPPY DISK DRIVES (DISKETTE) OVERVIEW
- ZIP AND JAZ REMOVABLE DISK DRIVES
- Chapter 7: CD and DVD Drives
- SELECTING OPTICAL DRIVES
- REMOVAL AND INSTALLATION
- BACKUPS ONTO OPTICAL DISCS
- MAINTENANCE OF OPTICAL DISC DRIVES AND DISCS
- DIAGNOSING OPTICAL DISC PROBLEMS
- Booting from a CD-ROM
- Chapter 8: Video, Sound, Modems, and Network Adapters
- SOUND OVERVIEW
- MODEM OVERVIEW
- NETWORK ADAPTERS (NETWORK CARDS, NETWORK BOARDS, NETWORK INTERFACE CARDS, NICS, ETHERNET ADAPTERS)
- Chapters 5 - 8: A Certification Review Questions
- Chapter 9: Input Devices
- KEYBOARD OVERVIEW
- Chapter 10: Troubleshooting Internet Connections
- DIAL-UP CONNECTIONS
- YOU CAN CONNECT, BUT YOU CAN T OPEN WEB PAGES
- DATA TRANSFER SPEED ISSUES
- FIREWALLS
- TROUBLESHOOTING E-MAIL
- TROUBLESHOOTING AOL CONNECTIONS
- MISCELLANEOUS ITEMS
- Chapter 11: Troubleshooting
- OBTAINING ASSISTANCE
- BOOT FLOPPIES
- BASIC REPAIRS THAT MIGHT HELP (AND COULDN T HURT)
- DIAGNOSING SYSTEM CRASHES AND LOCKUPS
- REMOTE TROUBLESHOOTING
- TROUBLESHOOTING PRINTING PROBLEMS
- ACCESS DENIED (2000 AND XP ONLY)
- THE WINDOWS REGISTRY
- WINDOWS REPAIR UTILITIES AND PROCEDURES
- RESCUING A WET LAPTOP
- A FINAL COMMENT
- PRACTICAL TROUBLESHOOTING TABLES
- Chapter 12: Things Not to Do with a Computer
- Chapter 13: Command-Line Tutorial: MS-DOS and 32-Bit Commands: A Practical Tutorial and Reference
- USING COMMANDS
- COMMAND LIST
- CD OR CHDIR
- CHKDSK (PRESENT IN ALL VERSIONS, USEFUL IN 2000 AND XP ONLY)
- CLS
- CMD (2000 AND XP ONLY)
- COMMAND
- COMP (2000 AND XP ONLY)
- CONVERT (XP AND 2000 ONLY)
- COPY
- DEL OR ERASE
- DIR
- EDIT (LIMITED USE IN 2000 AND XP)
- EXIT
- EXPAND (2000 AND XP ONLY)
- FDISK (DOS AND 9X ONLY)
- FORMAT
- MD OR MKDIR
- MMC (2000 AND XP ONLY)
- MORE
- MOVE
- PATH
- RECOVER
- REN OR RENAME
- REPLACE
- RD OR RMDIR
- SCANREG AND SCANREGW (9X ONLY)
- SFC (98, 2000 AND XP ONLY)
- SHUTDOWN (XP ONLY)
- SYS (DOS AND 9X ONLY)
- SYSTEMINFO (XP ONLY)
- TASKKILL (XP ONLY)
- TASKLIST (XP ONLY)
- TYPE
- VER
- WINNT32 (2000 AND XP ONLY)
- XCOPY
- RECOVERY CONSOLE COMMANDS (2000 AND XP ONLY)
- ATTRIB
- CD OR CHDIR
- CHKDSK
- CLS
- COPY
- DEL OR DELETE
- DIR
- DISABLE
- DISKPART
- ENABLE
- EXIT
- EXPAND
- FIXBOOT
- FIXMBR
- FORMAT
- LISTSVC
- LOGON
- MAP
- MD OR MKDIR
- MORE
- REN OR RENAME
- RD OR RMDIR
- SYSTEMROOT
- TYPE
- Chapters 9-13: A Certification Review Questions
- Bonus A Certification Practice Questions
- Part II: PC Repair and Maintenance
- Chapter 14: Introduction to the A Certification Exams
- REGISTERING FOR THE A TESTS
- TEST SITE REQUIREMENTS AND A LITTLE ADVICE
- HOW COMPUTERIZED TESTING WORKS
- YOUR STATE OF MIND
- USEFUL TOOLS, TIPS, AND STUDY TECHNIQUES
- BOOK STRUCTURE AND SAMPLE REVIEW QUESTIONS
- CHAPTER SUMMARY
- REFERENCES
- Part IIA: A Core Hardware Service Technician Study (Exam 220-301)
- Chapter 15: Motherboards, Power, BIOS, and Expansion Buses
- SLOTS AND SOCKETS
- ELECTRICITY AND THE POWER SUPPLY
- PREVENTIVE MAINTENANCE AND SAFETY
- COMPLEMENTARY METAL OXIDE SEMICONDUCTOR (CMOS)
- THE SYSTEM BASIC INPUTOUTPUT SERVICES
- PLUG AND PLAY
- POWER-ON SELF-TEST (POST) AND ERROR CODES
- EXPANSION BUS ARCHITECTURE
- PCMCIA (PC CARDS)
- CHAPTER SUMMARY
- REVIEW QUESTIONS
- REFERENCES
- Chapter 16: Processors and Cache
- CLOCK AND BUS SPEEDS
- CACHE LEVELS 1, 2, AND 3
- CHIPSETS AND CONTROLLERS
- SEC AND SEP
- PGA AND SPGA
- PROCESSORS AND MODES
- COOLING FANS AND HEAT SINKS
- LIQUID COOLING
- THERMAL COMPOUNDS
- VRM (VOLTAGE REGULATOR MODULE)
- CHAPTER SUMMARY
- REVIEW QUESTIONS
- REFERENCES
- Chapter 17: Understanding Memory
- RANDOM ACCESS MEMORY
- MEMORY TYPES AND CHARACTERISTICS
- Popular DRAM Advances and Technologies
- MEMORY PACKAGING
- MEMORY PARITY AND ECC
- LOGICAL MEMORY
- CHAPTER SUMMARY
- REVIEW QUESTIONS
- REFERENCES
- Chapter 18: System Resources and Input Devices
- HEXADECIMAL
- OVERVIEW OF SYSTEM RESOURCES
- INTERRUPT REQUESTS (IRQS)
- DIRECT MEMORY ACCESS CHANNELS (DMAS)
- INPUTOUTPUT ADDRESSES (IOS)
- INPUT DEFINED
- KEYBOARDS
- MICE AND POINTING DEVICES
- TOUCH SCREEN
- MODEMS
- SCANNERS
- SOUND CARDS
- DIGITAL CAMERAS
- PDAS (PERSONAL DATA ASSISTANTS)
- LAPTOPS
- BATTERIES AND POWER
- CHAPTER SUMMARY
- REVIEW QUESTIONS
- REFERENCES
- Chapter 19: Basic Output Devices
- VIDEO DISPLAY DEVICES
- CATHODE RAY TUBE (CRT)
- VIDEO DISPLAY STANDARDS
- MONITOR SHAPES AND SIZES
- LIQUID CRYSTAL DISPLAY
- PRINTERS
- PARALLEL PORT STANDARDS
- DOT MATRIX AND INK-JET PRINTERS
- LASER PRINTERS
- CADCAM
- CHAPTER SUMMARY
- REVIEW QUESTIONS
- REFERENCES
- Chapter 20: Storage Devices and Interfaces
- THE HARD DRIVE
- DRIVE CONTROLLERS AND INTERFACES
- DEVICE INSTALLATION, CONFIGURATION, AND TROUBLESHOOTING
- RAID (REDUNDANT ARRAY OF INDEPENDENT DISKS)
- OPTICAL STORAGE DEVICES
- SUPERDISKS AND ZIP DRIVES
- CHAPTER SUMMARY
- REVIEW QUESTIONS
- REFERENCES
- Chapter 21: Cables, Connectors, and Ports
- ASYNCHRONOUS AND SYNCHRONOUS TRANSMISSION
- PARALLEL PORTS AND CONNECTORS
- SERIAL PORTS AND CONNECTORS
- KEYBOARD AND MOUSE CONNECTORS
- VIDEO CONNECTORS
- USB CONNECTIONS
- FIREWIRE (IEEE 1394)
- SCSI CONNECTORS
- NETWORKING CONNECTORS AND CABLES
- WIRELESS CONNECTIVITY
- CHAPTER SUMMARY
- REVIEW QUESTIONS
- REFERENCES
- Chapter 22: Basic Networking
- OSI REFERENCE MODEL
- NETWORK CATEGORIES
- NETWORK TOPOLOGY
- PROTOCOLS
- BRIDGES, ROUTERS, SWITCHES, AND HUBS
- NETWORK INTERFACE CARDS
- THE INTERNET AND VIRUSES
- CABLE, ISDN, DSL, AND SATELLITE
- FIREWALLS
- TROUBLESHOOTING AND BASIC NETWORKING TEST TIPS
- CHAPTER SUMMARY
- REVIEW QUESTIONS
- REFERENCES
- Part IIB: A Operating Systems Technologies Study (Exam 220-302)
- Chapter 23: Operating System Fundamentals and DOS
- OPERATING SYSTEM FUNDAMENTALS
- INTRODUCTION TO DOS
- DOS SYSTEM AND CONFIGURATION FILES
- DOS FILE NAME STRUCTURE
- DOS COMMANDS, SWITCHES, AND WILDCARDS
- DOS WINDOWS UTILITIES
- MEMORY MANAGEMENT UTILITIES
- WINDOWS INITIALIZATION FILES
- OPERATING SYSTEM FUNDAMENTALS TEST TIPS
- CHAPTER SUMMARY
- REVIEW QUESTIONS
- REFERENCES
- Chapter 24: Windows 9x
- INSTALLATION AND UPGRADING
- THE WINDOWS 9x START-UP PROCESS
- THE WINDOWS 9x REGISTRY
- UTILITIES AND SETTINGS
- PRINTERS
- WINDOWS 9x NETWORKING
- DIAGNOSING AND TROUBLESHOOTING TEST TIPS
- CHAPTER SUMMARY
- REVIEW QUESTIONS
- REFERENCES
- Chapter 25: Windows NT
- NT SERVER VS. NT WORKSTATION
- INSTALLATION AND UPGRADING
- THE WINDOWS NT START-UP PROCESS
- THE WINDOWS NT REGISTRY
- WINDOWS NT NETWORKING AND ADMINISTRATION
- RESOURCE SHARING AND DRIVE MAPPING
- UTILITIES AND SETTINGS
- PRINTERS
- DIAGNOSING AND TROUBLESHOOTING TEST TIPS
- CHAPTER SUMMARY
- REVIEW QUESTIONS
- REFERENCES
- Chapter 26: Windows 2000
- WINDOWS 2000 INSTALLATION PROCESS
- WINDOWS 2000 UPGRADE PROCEDURES
- WINDOWS 2000 START-UP PROCESS
- WINDOWS 2000 TOOLS AND UTILITIES
- PROFILES
- PRINTERS
- WINDOWS 2000 NETWORKING AND THE INTERNET
- DIAGNOSING AND TROUBLESHOOTING TEST TIPS
- CHAPTER SUMMARY
- REVIEW QUESTIONS
- REFERENCES
- Chapter 27: Windows Me
- WINDOWS ME INSTALLATION PROCESS
- WINDOWS ME UPGRADE PROCESS
- WINDOWS ME START-UP PROCESS
- WINDOWS ME TOOLS AND UTILITIES
- PROFILES
- PRINTERS
- WINDOWS ME NETWORKING AND THE INTERNET
- DIAGNOSING AND TROUBLESHOOTING TEST TIPS
- CHAPTER SUMMARY
- REVIEW QUESTIONS
- REFERENCES
- Chapter 28: Windows XP
- WINDOWS XP INSTALLATION PROCESS
- WINDOWS XP UPGRADE PROCEDURES
- WINDOWS XP START-UP PROCESS
- WINDOWS XP TOOLS AND UTILITIES
- PROFILES
- PRINTERS
- WINDOWS XP NETWORKING AND THE INTERNET
- DIAGNOSING AND TROUBLESHOOTING TEST TIPS
- CHAPTER SUMMARY
- REVIEW QUESTIONS
- REFERENCES
- Appendix: About the CD-ROM
- DOCUMENTS AND DOCUMENT SYSTEM REQUIREMENTS
- IMAGES AND IMAGE SYSTEM REQUIREMENTS
- A PRACTICE EXAMS
- SECURITY EXAM SAMPLE MATERIAL
- Glossary
- Symbols
- A
- B-C
- D
- E-F
- G-I
- J-M
- N-P
- R-S
- T-V
- W-Z
- Index
- Index_B
- Index_C
- Index_D
- Index_E
- Index_F
- Index_G
- Index_H
- Index_I
- Index_J
- Index_K
- Index_L
- Index_M
- Index_N
- Index_O
- Index_P
- Index_Q
- Index_R
- Index_S
- Index_T
- Index_U
- Index_V
- Index_W
- Index_X
- Index_Y
- Index_Z
- List of Figures
- List of Tables
- List of Tutorials
- CD Content
The A+ Certification & PC Repair Handbook (Charles River Media Networking/Security)
ISBN: 1584503726
EAN: 2147483647
EAN: 2147483647
Year: 2003
Pages: 390
Pages: 390
- Chapter VI Web Site Quality and Usability in E-Commerce
- Chapter VII Objective and Perceived Complexity and Their Impacts on Internet Communication
- Chapter X Converting Browsers to Buyers: Key Considerations in Designing Business-to-Consumer Web Sites
- Chapter XIV Product Catalog and Shopping Cart Effective Design
- Chapter XVII Internet Markets and E-Loyalty