Packet filters, 602–603
Page file, 445
Paging, 48, 118
Paper clips, as tools, 6
Paper feed
for dot matrix printers, 504
for ink-jet printers, 505
for laser printers, 508
Paper jams, printer, 504, 508, 511
Parallel communications
bidirectional communications, 502
byte mode (SPP), 502
compatibility mode, 502
ECP mode, 502–503
EPP mode, 503
nibble mode, 502
printer connections, 502
Parallel connectors, 92, 94, 396, 398, 550, 552–553
Parallel devices
IRQs, 465
memory addresses, 469
Parallel ports, 92, 94, 396, 398, 550, 552–553
Parameters, command, 308. See also specific commands
Parity bit, 451–452
Parity checking, memory, 451–452
PartitionMagic (Power Quest), 137, 147
Partitions
DISKPART command and, 336–337
described, 134–135
drive letters, 135–136
formatting, 146–147, 524–525, 632–633
FDISK command and, 136, 146, 319–320
MAP command and, 340–341
NTFS partitions, 146, 150, 686
third-party software solutions for, 137, 147
Parts, quality of replacement parts, 9–10
Passwords
BIOS settings and, 16
Content Advisor password, 239
Internet usernames and passwords, 222
startup, troubleshooting, 405
Windows 2000, 732
Windows ME, 769
Windows NT, 693, 695
Patches
software, 57–58, 170
Windows 95 IRDA support, 568
Windows 95 USB support, 558
PATH command, 323–324
Paths, DOS, 60
Pause key, 215–216
PC Certify testing kits, 126, 148, 258
PC health settings, 17
PCAnywhere (Symantec), 265–266
PC-Card (PCMCIA) hard drives, 94, 154
PC-Cillin (Trend Micro), 63, 243
PCHealth tools, 763–767
PCI Special Interest Group (SIG), 413, 851
PCI/PCI-2 (Peripheral Component Interconnect)
bus, described, 409, 410, 851
expansion slots, 70–72
mini-PCI, 413–414
motherboard slots, 396, 398
north and south bridges, 412–413, 424
video cards, 179
PCMCIA (PC cards), 94, 154, 413–414, 851
PDAs (Personal Data Assistants), 474, 480–481, 851
Pearson VUE and test registration, 385–386
Peer-to-peer connections and Home Networking Wizard, 776–778
Peer-to-peer networks, 586
Pentium processors, 427, 428–429, 430–431
Performance
Performance Monitor, 703
System Properties Performance tab (9x), 47–48
Task Manager applet, 48–50
temporary Internet files, 236–237
troubleshooting, 287
Peripherals, 17, 295
Permissions, 697–698
PGA sockets, 425
Phone Dialer, 192
Physical layer, OSI reference model, 585
Pin Grid Array (PGA) chip package, 399
PING command, DOS, 591, 603
Pins
bent pins, 180
slot and socket configuration and, 86
PIO (Programmable Input/Output), 529
Pixels, 174, 444, 478, 491
Planars. See Motherboards
Platter speed, 133
PnP (Plug-and-Play), 18, 407, 409, 852
Pointing devices. See Mouse/Pointer devices
POP, 740
Port assignments, BIOS settings, 16
Port replicators for laptops, 482–483
Ports
AGPs (Accelerated Graphics Ports), 179
assignments of, BIOS settings, 16
COM ports, 46, 188
connections on motherboards, 397
described, 5, 550
DIN AT keyboard connectors, 94, 396, 398, 399, 471, 554–555
DVI ports, 93, 94
external, 550
FireWire (IEEE 1394) ports, 94
Game/MIDI, 94, 398, 474, 479, 550
I/O ports, 92–94, 97
IEEE 1394/Firewire, 558–559
IRDA-enabled, 568
modems and serial ports, 188
multiple parallel (LPT) ports, 46
on motherboards, 73
parallel, 92, 94, 396, 398, 550, 552–553
PCMCIA (PC Card), 94
port-testing software, 7
PS/2, 94, 397, 399, 424, 550, 554–555
RJ-45 (Ethernet), 94
SCSI port, 94
serial ports, 92, 94, 396, 398, 533, 550, 553–554
shields for, 97
SVGA video, 550
Universal Serial Bus (USB) ports, 93, 94
USB, 411, 550, 554–555, 557–558
VGA (Video Graphics Adapter) ports, 93, 94
video connectors, 555–556
Port-testing software, 7
POST (Power-On Self-Test)
audible/visual error codes, 407–408
BIOS and, 14, 652
defined, 852
POST cards, 7, 258–259
video support, 501
POTS (Plain Old Telephone Service), 475, 600, 852
Power connectors, motherboards, 72, 74
Power cords, 100
Power management
BIOS settings, 16
Energy Star compliant monitors, 499–500
Windows 2000, 734
Power Options, 26
Power supplies
battery power, 483–484
connector wiring, 402
DC power output connectors, 101–102
described, 4, 100
motherboard connectors, 396, 398
proprietary power supplies, 101–102
removal and replacement, 103–104
requirements, determining, 101
surge suppressors, 402
testing, 103
troubleshooting, 102–103, 401
UPS, 8, 10, 64–65, 285, 401–402
voltage, 103
Power switches, 43, 285, 398
POWER.EXE, 635
Preemptive multitasking, 618
Presentation layer, OSI reference model, 584
Preventive maintenance. See Maintenance
PRI (Primary Rate Interface), 600
Primary partitions, 525
Print Screen|sys Rq> key, 215
Print Server, 587
Printers and printing
access to Printers and Faxes folder, 266
cartridge replacement, 268
described, 501
device drivers, 30–31
digital pictures, 510
dot matrix printers, 503–504, 511
dye sublimination, 510
impact printers, 501
ink dispersion, 509–510
ink jet printers, 504–505, 511
IRQs, 465
laser printers, 402, 501, 505–512
parallel port standards, 502–503
print queues and spooler, 266–267, 503
Printer Properties, 267
problems, 266–268, 293, 508, 510, 511–512
reinstalling printer software, tutorial, 33
thermal ink printers, 501
Windows 2000, 736
Windows 9x, 667–668
Windows ME, 771–773
Windows NT, 706–707
Windows XP, 816–818
Problems. See Troubleshooting
Problem-solving software, 9
Processes tab of Task Manager applet, 49
Processors/CPUs
386DX/SX/SL, 426
486DX/SX/DX2, 427
AMD, 427, 428, 429–430
cache levels, 423, 445
cache memory, 86
category information, 27
Celeron, 428
chipsets and controllers, 423–425
clock and bus speeds, 422
cooling fans and heat sinks, 86–87, 431–432
CPU defined, 421–422
Cyrix, 427, 428
described, 4, 85, 838
diagnosing problems, 88–91
families of processors, 87–88
frequency and voltage control, BIOS settings, 17
Front Side Bus (FSB), 86
liquid cooling, 432–433
motherboard compatibility, 86
Pentiums, 427, 428–429, 430–431
PGA and SPGA, 425
protected mode, 426
real mode, 426
removal, 88
replacement selection, 88
SEC and SEP, 425
slots and sockets, 86, 399–400
thermal compounds, 433
virtual real (protected) mode, 426
VRM, 433
Xeon, 428
Professional Edition, Windows XP, 794–795
Profiles
Windows 2000, 735–736
Windows ME, 767–771
Windows XP, 815–816
Programs page, Internet Options settings, 240–241
PROM (Programmable Read-Only Memory) chips, 406, 852
Prometric and test registration, 385–386
Protected mode, 426, 652
Protocols, network, 591–593. See also specific protocols
PS/2 mouse
connector and motherboards, 94, 397, 399, 424, 550
IRQ, 465, 473
using, 473