1. | Your computer will not start. There are no lights whatsoever. What would you do first to troubleshoot this problem?
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2. | Which of the following devices are compatible with an AGP slot?
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3. | You have replaced a bad CMOS battery. What should you check next?
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4. | You have experienced a floppy drive failure. What error code will your POST most likely display?
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5. | A computer is continuously rebooting on its own. What is most likely the problem?
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6. | You cannot remember your password to get into the system settings on boot-up. How can you address this? (Choose Two)
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7. | Label all of the components specified on the diagram in Figure 15.4. |
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8. | Label all of the components specified on the diagram in Figure 15.5. |
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9. | What information is usually found in a MSDS? (Choose Four)
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10. | Which of the following is an ATX compatible PCI riser card that offers logic support for such technologies as audio, modem, Local Area Network (LAN), and USB?
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11. | Which Intel standard allows analog I/O functions to be separate from the motherboard?
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12. | Of the following devices, which is used to protect electronic equipment from transient voltage or “spikes”?
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13. | An educated remote user calls you and states that he needs you to send a replacement modem card for his laptop computer. What type of PCMCIA card will you be sending him?
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14. | Your company’s main server computer is on fire! What type of extinguisher should you use?
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15. | Which type of Mini-PCI card must be located at the edge of the system board or docking station chassis in order to connect the card’s built-in RJ-11 and/or RJ-45 I/O connectors directly to the mounted external RJ-11 and RJ-45 ports?
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Answers
1. | Correct Answer = D If you are troubleshooting a “dead” computer, first verify that there is electricity coming from the AC wall outlet. |
2. | Correct Answer = D The AGP slot was designed for accelerated graphics and video processing. |
3. | Correct Answer = C After clearing the CMOS settings and re-entering setup, you should first check to see if the system date and time are correct. |
4. | Correct Answer = C Table 15.3 identifies common POST error codes. Error code 601 identifies a Floppy Drive/Adapter Error. |
5. | Correct Answer = D If your system continuously reboots on its own, it may not be receiving enough power from the power supply. |
6. | Correct Answers = A and C Removing the CMOS battery or “short” the CMOS jumper will clear the CMOS settings, which include a previously stored password. This will allow you to reenter CMOS and change the system settings. |
7. | Answers: see Figure 15.1. |
8. | Answers: see Figure 15.2. |
9. | Correct Answers = B, C, D, and E A Material Safety Data Sheet (MSDS) contains information regarding the proper handling, disposal, and transportation of hazardous material. It also contains first aid instructions should an emergency or exposure to a hazard occur. |
10. | Correct Answer = C The Communication and Network Riser (CNR) is an Intel-created standard that applies to riser cards. A CNR card is an ATX-compatible PCI riser card that offers logic support for such technologies as audio, modem, Local Area Network (LAN), and USB. |
11. | Correct Answer = C This Audio Modem Riser (AMR) specification for motherboard architecture allows analog I/O functions to be separate from the motherboard by placing them on a riser card that contains a codec (compressor/decompressor) chip. Intel developed the AMR standard. |
12. | Correct Answer = B A surge suppressor is a device used to protect electronic equipment, such as computer systems, printers, modems, and monitors, from transient voltage or “spikes” that occur in the flow of electricity. |
13. | Correct Answer = B Type II PCMCIA cards are used for network interface cards or modems and are 5mm thick. |
14. | Correct Answer = D Computer-related electrical fires should be extinguished with an extinguisher that is rated for class “C” fires. |
15. | Correct Answer = B Based on their design, Type II cards must be located at the edge of the system board or docking station chassis in order to connect the card’s built-in RJ-11 and/or RJ-45 I/O connectors directly to the mounted external RJ-11 and RJ-45 ports. |