Additional Trace Tools

Review Questions

You can find the solutions to these questions in Appendix A, "Answers to Review Questions."

1.	What does Cisco CallManager Serviceability Alarm menu provide? (Choose two.) Configuration of alarms Alarm analysis Alarm message definitions Configuration of traces Alarm modification
2.	When you are configuring alarms on Cisco CallManager Serviceability, which of the following statements is true? You can define an e-mail address to which you can send alerts. It is possible to define which fields should be included in written SDI and SDL trace files. More than one destination can be used to write alarm logs in parallel, and each of them can use its own alarm level. Alarm levels are predefined on Cisco CallManager and cannot be changed.
3.	What is the difference between configuring alarms for Java applications and configuring alarms for other services on Cisco CallManager? Nothing; the alarms are both configured from CallManager Serviceability. Java applications are not able to be monitored using Cisco CallManager. Alarms for Java applications use system resources more heavily. You must enable Java application alarms through the Windows Registry.
4.	Which three of the following statements about SDI and SDL traces are true? SDI traces log services and run-time events. SDL traces log services and run-time events. SDI traces log call-processing information. SDL traces log call-processing information. SDI and SDL traces can be written to plaintext and XML files. SDI and SDL traces can be written to plaintext files only. SDI and SDL traces can be written to XML files only.
5.	What does the Trace Collection tool do? Collects traces from Cisco CallManager systems and writes them to remote hosts Allows you to configure the kind of information that should be collected and written to trace files Downloads and compresses trace files from Cisco CallManager systems to a computer Saves disk space on Cisco CallManager by deleting trace files after downloading them
6.	What can you do with the web-based Trace Analysis tool in Cisco CallManager Serviceability? (Choose two.) Analyze plaintext-formatted SDI trace files. Analyze plaintext-formatted SDL trace files. Analyze XML-formatted SDI trace files. Analyze XML-formatted SDL trace files. Analyze files larger than 2 MB.
7.	What is the difference between the Q.931 Translator and the Voice Log Translator? Q.931 Translator supports SCCP. Q.931 Translator supports MGCP. The Voice Log Translator can be used to analyze log files without access to the Cisco CallManager system. The Q.931 translator is provided for free, but to use Voice Log Translator, you must pay a special license fee.
8.	Which services support SDL trace logging? (Choose two.) Cisco TFTP Cisco CallManager Database Layer Monitor CTIManager SDI Monitor
9.	You receive an alarm level 5 message coming in from the Cisco CallManager service. What well-known name is this alarm level assigned? Emergency Error Critical Alert
10.	Which of the following represent a valid CallManager alarm destination? (Choose three.) Microsoft Event Log Syslog Server SMTP Server Trace Log File