Winning the Knowledge Game. Smarter Learning for Business Excellence
Winning the Knowledge Game. Smarter Learning for Business Excellence
ISBN: 750658096
EAN: N/A
EAN: N/A
Year: 2003
Pages: 129
Pages: 129
- Table of Contents
- BackCover
- Winning the Knowledge Game - Smarter Learning for Business Excellence
- Preface
- About the author
- Introduction
- Playing with integrity
- Structure of this book
- Opening hearts and minds
- Growing competitive advantage
- Ensuring lasting success
- Part One: Opening Hearts and Minds
- Chapter 1: Having a Winning Strategy
- Getting the basics right
- Watching our blind spots
- Drawing on your courage
- Letting go of control
- Championing greater sharing
- Summary
- Chapter 2: Building Trust and Support
- Sponsoring greater partnering
- Reviewing your inner circle
- Securing exchange on a free and fair basis
- Working at your highest level of trust
- Responding to relapses
- Summary
- Chapter 3: Expanding Your Thinking
- Being ready for tomorrow
- Breaking our limits
- Inspiring a worthwhile purpose
- Bringing in new points of view
- Implementing smarter actions
- Summary
- Chapter 4: Faster, Deeper Learning
- Learning in a fifteen-minute world
- Going beyond speed
- Mastering your storage and retrieval
- Exploring push and pull technologies
- Discovering a web of sharers
- Summary
- Chapter 5: Holding Meaningful Conversations
- Inviting a spirit of collaboration
- Freshening up your meetings
- Bringing diverse people together
- Setting up communities of practice
- Circulating wisdom
- Summary
- Part Two: Growing Competitive Advantage
- Chapter 6: Creating a Smarter Business
- Being on the cutting edge
- Sources of your competitive intelligence
- Communicating your direction for knowledge work
- Knowing the learning hot spots
- Gluing the lessons together
- Summary
- Chapter 7: Spreading a Knowledge-Sharing Virus
- Stimulating a team approach
- Shaping public opinion
- Digging up the best proof
- Keeping the electricity flowing
- Turning silver into gold
- Summary
- Chapter 8: Riding the Waves of Change
- Saving people from drowning
- Removing the veil of secrecy
- Sponsoring connection and interactivity
- Opening up networks and shared advantage
- Tossing out use by date knowledge
- Summary
- Chapter 9: Sustaining and Keeping Talent
- Discovering passions and dreams
- Seven sleeping giants of career management
- Building capability
- Being a great employer
- Creating fun and rewards
- Summary
- Chapter 10: Protecting Intellectual Property
- Profiting from your genius
- Doing the basics right
- Drafting confidentiality agreements
- Copyright in the digital age
- Having a comprehensive innovation strategy
- Summary
- Chapter 11: Leveraging Digital Technology
- Travelling at the speed of light
- Getting value for money
- Building the best system
- New generation portals
- Web-enhanced collaboration
- Putting your business case together
- Summary
- Chapter 12: Increasing Customer Loyalty
- Improving customer value
- Seven hot tips for better customer relations
- Strengthening your capability further
- Mining for higher yields
- Advancing your B2C web presence
- Taking an enlightened stand
- Summary
- Chapter 13: Polishing Your Training Performance
- Breathing life into business learning
- Helping the e-learner
- Exploring e-learning courses on the web
- Fundamentals of modern curriculum design
- Blending your overall approach
- Summary
- Part Three: Ensuring Lasting Success
- Chapter 14: Evaluating Your Results
- Treating measurement as your best friend
- Raising the level of expertise
- Delivering honesty, transparency and governance
- Living on the triple bottom line
- Seven levels of learning evaluation
- Summary
- Chapter 15: Measuring Your Know-How
- Meeting the new accounting challenge
- Finding common ground
- Exploring sources of knowledge and innovation
- Selecting your best measures
- Clearing the fog
- Summary
- Chapter 16: Passing the Final Test
- Coming back to basics
- Listening to our instinct
- Dealing with our ego
- Living a simple game plan
- Summary
- List of Tables
Winning the Knowledge Game. Smarter Learning for Business Excellence
ISBN: 750658096
EAN: N/A
EAN: N/A
Year: 2003
Pages: 129
Pages: 129
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