Summary


There are many ways a business can increase commitment to knowledge sharing. First, the business planning process needs to bring people together from diverse backgrounds to discuss how you can make the change work. Second, you need to sell the case for change by communicating stories and evidence that show what behaviour is expected and what is possible. Here real people and testimonials work best. Third, you need to circulate knowledge by making it easy, safe and mutually beneficial. You need to perfect the art of digging out deeper tacit knowledge in a way that it has meaning and value to others in the business. Most important of all, you need to accept that even with the best intentions in the world, knowledge sharing is not a panacea as it is often subject to biases and bad conclusions. So, constantly question and explore conclusions, assumptions and findings before assuming what you experience is correct.




Winning the Knowledge Game. Smarter Learning for Business Excellence
Winning the Knowledge Game. Smarter Learning for Business Excellence
ISBN: 750658096
EAN: N/A
Year: 2003
Pages: 129

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