Part One: Opening Hearts and Minds

Chapter List

Chapter 1: Having a Winning Strategy

Chapter 2: Building Trust and Support

Chapter 3: Expanding Your Thinking

Chapter 4: Faster, Deeper Learning

Chapter 5: Holding Meaningful Conversations

Inspiring higher levels of curiosity and imagination is the major foundation for winning the knowledge game. Managers must spend their time and effort winning over the hearts and minds of people to the shared importance of building a smarter and more agile business.

There are a number of capabilities that help this pursuit. They include building a culture of discovery and innovation, sponsoring higher levels of trust and support, exploring new ways of expanding your thinking, combining faster and deeper levels of learning and, finally, being prepared to freshen up your collaboration, teamwork and relationships.

These principles are common to all forms of human interaction whether you are managing a large organization, a small business professional, or working for a not-for-profit organization. These are the life skills for twenty-first century business and personal growth.