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Process Improvement Essentials: CMMI, Six SIGMA, and ISO 9001
Process Improvement Essentials: CMMI, Six SIGMA, and ISO 9001
ISBN: 0596102178
EAN: 2147483647
Year: 2006
Pages: 116
Authors:
James R. Persse PhD
BUY ON AMAZON
Process Improvement Essentials
Table of Contents
Copyright
Dedication
Preface
Part I: Process and Process Improvement
Chapter 1. Introduction
Section 1.1. A Path of Quality
Section 1.2. The InnovationChaos Paradox
Section 1.3. Marshal Extra Forces If...
Section 1.4. Moving Forward
Section 1.5. Summary
Chapter 2. The Case for Process
Section 2.1. An American Success Story
Section 2.2. The Conscious Organization
Section 2.3. Some Number Stories
Section 2.4. Six Common Myths
Section 2.5. Benefits of Process
Section 2.6. Summary
Chapter 3. Establishing Your Process Program
Section 3.1. Using IDEAL
Section 3.2. Establishing Executive Sponsorship
Section 3.3. Aligning with Business Objectives
Section 3.4. Identifying Improvement Opportunities
Section 3.5. Establishing the Process Team
Section 3.6. Choose Your Model (or Not)
Section 3.7. Developing Process Program Components
Section 3.8. Training
Section 3.9. Program Rollout
Section 3.10. Institutionalization
Section 3.11. Helpful Change Agent Skills
Section 3.12. Summary
Chapter 4. Sustaining Process Improvement
Section 4.1. 1. Remember What You Do
Section 4.2. 2. Weld Business Success to Program Success
Section 4.3. 3. Participate
Section 4.4. 4. Training
Section 4.5. 5. Support Compliance
Section 4.6. 6. Active Feedback Mechanisms
Section 4.7. 7. Promote Performance Incentives
Section 4.8. 8. Celebrate Success
Section 4.9. 9. Public Announcements
Section 4.10. 10. Measure, Measure
Section 4.11. 11. Periodic Reassessment
Section 4.12. 12. Appreciate the Journey
Section 4.13. Summary
Part II: Three Major Process Improvement Standards
Chapter 5. ISO 9001:2000
Section 5.1. A Brief History of ISO 9001:2000
Section 5.2. ISO 9001 Ownership
Section 5.3. The Structure and Design of ISO 9001:2000
Section 5.4. ISO 9000: Sections 1 Through 3
Section 5.5. Section 4. Quality Management System
Section 5.6. Section 5. Management Responsibility
Section 5.7. Section 6. Resource Management
Section 5.8. Section 7. Product Realization
Section 5.9. Section 8. Measurement, Analysis, and Improvement
Section 5.10. For a Deeper Look
Section 5.11. Summary
Chapter 6. The Capability Maturity Model Integration (for Development)
Section 6.1. A Brief History of CMMI
Section 6.2. CMMI Ownership
Section 6.3. Technology Disciplines Covered Under CMMI
Section 6.4. CMMI-Dev Structure and Design
Section 6.5. Generic Goals of CMMI
Section 6.6. The Process Areas of CMMI
Section 6.7. Project Management Process Areas
Section 6.8. Engineering Process Areas
Section 6.9. Support Process Areas
Section 6.10. Process Management Process Areas
Section 6.11. Implementing CMMI
Section 6.12. For a Deeper Look
Section 6.13. Summary
Chapter 7. Six Sigma
Section 7.1. A Brief History of Six Sigma
Section 7.2. Six Sigma Ownership
Section 7.3. Six Sigma Structure and Design
Section 7.4. Define
Section 7.5. Measure
Section 7.6. Analyze
Section 7.7. Improve
Section 7.8. Control
Section 7.9. The Six Sigma Team
Section 7.10. For a Deeper Look
Section 7.11. Summary
Chapter 8. Considerations for Adoption
Section 8.1.
Section 8.2. Summary
About the Author
Colophon
Index
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
Z
Process Improvement Essentials: CMMI, Six SIGMA, and ISO 9001
ISBN: 0596102178
EAN: 2147483647
Year: 2006
Pages: 116
Authors:
James R. Persse PhD
BUY ON AMAZON
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Software Process Improvement Sequences
A+ Fast Pass
Domain 3 Preventive Maintenance
Domain 5 Printers
Domain 6 Basic Networking
Domain 1 Operating System Fundamentals
Domain 2 Installation, Configuration, and Upgrading
Network Security Architectures
What Is a Security Policy?
Attack Taxonomy
Appliance-Based Network Services
Security System Concepts
Threat Mitigation
Twisted Network Programming Essentials
Getting Started
Starting the Twisted Event Loop
Sharing Python Objects with Perspective Broker
Sending Mail Using SMTP
Logging Events and Errors
The Lean Six Sigma Pocket Toolbook. A Quick Reference Guide to Nearly 100 Tools for Improving Process Quality, Speed, and Complexity
Working with Ideas
Voice of the Customer (VOC)
Descriptive Statistics and Data Displays
Identifying and Verifying Causes
Complexity Value Stream Mapping and Complexity Analysis
GDI+ Programming with C#
The Coordinate System
The Graphics Class
Advanced Typography
Reading Metadata of Images
Customizing Page Settings
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