S

Index

[A] [B] [C] [D] [E] [F] [G] [H] [I] [J] [K] [L] [M] [N] [O] [P] [Q] [R] [S] [T] [U] [V] [W] [Z]

Sanyo and quality control
Schlumberger ROI
scope
     controlling
     statements
segmenting activities
selective use of process improvement
sigma (statistical standard deviation)
six common myths about process improvement
Six Sigma 2nd
    adoption considerations
         adoption depth
         application to IT
         auditing and oversight
         configuration management
         continuous improvement
         cultural shift
         defect management
         design
         documented ROIs
         focus on customer satisfaction
         focus on quality
         legislated support
         long-term view
         management responsibility
         measurement activity
         organizational oversight
         planning
         program documentation
         program recognition
         proven effectiveness
         reporting
         required actions
         required knowledge and skills
         requirements management
         resource commitments
         resources
         root-cause analysis
         short-term view
         statistical process controls
         supplier management
         supported community
         third-party recognition
         training
         validation
         verification and inspections
     Black Belts
     Champion
     control charts
     DFSS
     DMAIC
     DPMO (Defects per Million Opportunities)
     Green Belts
     history
     Master Black Belt
     methodologies
     ownership
     percent noncompliance
     process sigma, determining
     Professional Designations
     resources
     Six Sigma team
     structure and design
     X=f(Y)
     Yellow Belts
Smith, Bill 2nd
Software Engineering Institute (SEI)
Sony and quality control
sponsors charter statements
stability as a corporate asset
stakeholders (ISO)
standard deviation (SD)
Standish Group
     1994 Chaos Study
     The Chaos Report
statistical process controls
subject matter experts (SMEs)
success
     missing critical elements
success factors
Sundry, Art 2nd
supplier management
suppliers
     versus organizations
     versus sub-contractors
support community
support, providing
supported community
sustaining process improvement
    12 tips
         active feedback mechanisms
         appreciate the journey
         celebrate success
         measure
         participate
         periodic reassessment
         promote performance incentives
         public announcements
         remember what you do
         support compliance
         weld business success to program success
sustaining process improvement.
    12 tips
         training
SWOT analysis
Systems House Limited (SHL)