Part I: Process and Process Improvement

In this section, I look at considerations you may want to entertain when you set out to introduce concepts of process and process improvement to your IT organization.

Topics I look at in this section include:

  • The importance of process improvement

  • Myths of process improvement

  • Benefits of process improvement

  • Techniques for establishing a process improvement program

  • Tips for sustaining process improvement across the organization

Process Improvement Essentials
Process Improvement Essentials: CMMI, Six SIGMA, and ISO 9001
ISBN: 0596102178
EAN: 2147483647
Year: 2006
Pages: 116

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