Process Improvement Essentials

by James R. Persse

Copyright © 2006 O'Reilly Media, Inc. All rights reserved. Printed in the United States of America.

Published by O'Reilly Media, Inc. 1005 Gravenstein Highway North, Sebastopol, CA 95472

O'Reilly books may be purchased for educational, business, or sales promotional use. Online editions are also available for most titles ( For more information, contact our corporate/institutional sales department: (800) 998-9938 or


Mary O'Brien and Tatiana Apandi

Production Editor:

Sanders Kleinfeld


Linley Dolby


Reg Aubry

Cover Designer:

Mike Kohnke

Interior Designer:

Marcia Friedman


Robert Romano and Jessamyn Read

Printing History:


September 2006:

First Edition.

The O'Reilly logo is a registered trademark of O'Reilly Media, Inc. Process Improvement Essentials and related trade dress are trademarks of O'Reilly Media, Inc. CMM and CMMI are registered trademarks of the Carnegie Mellon University Software Engineering Institute (SEI). ISO 9001:2000 is a copyright of the International Organization for Standardization. Many of the designations used by manufacturers and sellers to distinguish their products are claimed as trademarks. Where those designations appear in this book, and O'Reilly Media, Inc. was aware of a trademark claim, the designations have been printed in caps or initial caps.

While every precaution has been taken in the preparation of this book, the publisher and author assume no responsibility for errors or omissions, or for damages resulting from the use of the information contained herein.

ISBN-10: 0-596-10217-8

ISBN-13: 978-0-596-10217-3


Process Improvement Essentials
Process Improvement Essentials: CMMI, Six SIGMA, and ISO 9001
ISBN: 0596102178
EAN: 2147483647
Year: 2006
Pages: 116

Similar book on Amazon © 2008-2017.
If you may any questions please contact us: