Index[A] [B] [C] [D] [E] [F] [G] [H] [I] [J] [K] [L] [M] [N] [O] [P] [Q] [R] [S] [T] [U] [V] [W] [Z] patience versus perfection Payne, Dan performance bar and process Personal Trainers Pilgrim's Pride, meat recall Plan-Do-Act-Check planning 2nd preservation of product (ISO) procedures 2nd process activities process analysts process architects process design consultants process engineers process improvement continuous four basic activities quantitative sustaining the Big Issue the case for what it will solve process improvement charters process liberates style process management and rocket science process models choosing function versus form process program components 2nd documenting components properly defined review meetings right-sizing process supercedes projects process team consultants (PTCs) process teams establishing processes professional readiness program documentation program recognition 2nd program rollout defining program support materials establishing milestones and target dates identifying impacted groups identifying the support team scheduling the rollout project quality analysts (PQAs) Project Quality Assurance (PQA) Public Health Software Systems purpose statements |