C

Index

[A] [B] [C] [D] [E] [F] [G] [H] [I] [J] [K] [L] [M] [N] [O] [P] [Q] [R] [S] [T] [U] [V] [W] [Z]

Canon and quality control
Capability Maturity Model
capitalizing on strengths
Carnegie-Mellon University technology companies ROI study
change
change-agent skills
     active participation
     coaching and mentoring
     ear for feedback
     open communications
     patience over perfection
     professional readiness
     visible executive interest
Chaos Report
checklists 2nd
Chevrolet Venture, latch mechanism
choosing which process model
CMMI
    adoption considerations
         adoption depth
         application to IT
         auditing and oversight
         configuration management
         continuous improvement
         cultural shift
         defect management
         design
         documented ROIs
         focus on customer satisfaction
         focus on quality
         legislated support
         long-term view
         management responsibility
         measurement activity
         organizational oversight
         planning
         program documentation
         program recognition
         proven effectiveness
         reporting
         required actions
         required knowledge and skills
         requirements management
         resource commitments
         resources
         root-cause analysis
         short-term view
         statistical process controls
         supplier management
         supported community
         third-party recognition
         training
         validation
         verification and inspections
     any-way-you-want way, the
     change control
     Continuous Representation
     generic goals
         versus process areas
     history of
     implementing
     international adoption of
     IPPD-CMM
     ownership
     Process Areas 2nd
         Causal Analysis and Resolution
         Configuration Management
         Decision Analysis and Resolution
         Integrated Project Management
         Measurement and Analysis
         Organizational Innovation and Deployment
         Organizational Process Definition
         Organizational Process Focus
         Organizational Process Performance
         Organizational Training
         Process and Product Quality Assurance (PPQA)
         Product Integration
         Project Monitoring and Control
         Project Planning
         Quantitative Project Management
         Requirements Development
         Risk Management
         Supplier Agreement Management
         Technical Solution
         Validation
         Verification
     public domain
     resources
     SE-CMM
     SEI web site
     Staged Representation
     structure and design
     SW-CMM
     technology disciplines and
coaches versus cops
coaching and mentoring
CobiT 2nd
Coca-Cola 2nd
collaborative design approach
     documentation
     elicitation
     identification
     review/revision
     trial
commitment 2nd
     executive sponsorship and
commitment, visibile
communication channels (ISO)
compliance cops
compliance incentives
components of process programs
configuration management
conscious organization, the
continuous process improvement 2nd
Continuous Quality Improvement
control charts
Coolidge, Calvin
corporate secrets
Crosby, Philip 2nd 3rd
cross-functional maturity
cultural identity and process
cultural shift 2nd
customer focus (ISO)
customer property (ISO)
customer satisfaction
customer-product relationship
customization as a key component of process programs
customized process approach
customizing