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Six Sigma Fundamentals: A Complete Introduction to the System, Methods, and Tools
Six Sigma Fundamentals: A Complete Introduction to the System, Methods, and Tools
ISBN: 156327292X
EAN: 2147483647
Year: 2003
Pages: 144
Authors:
D.H. Stamatis
BUY ON AMAZON
Table of Contents
BackCover
Six Sigma Fundamentals - A Complete Guide to the System, Methods and Tools
Common Abbreviations Used in Six Sigma
Preface
Introduction
Chapter 1: Overview of Six Sigma
What are the most important ingredients in the six sigma methodology?
What are the goals of six sigma?
What is the typical methodology of six sigma?
Where did six sigma begin?
Is six sigma a problem-solving methodology?
What exactly is six sigma?
What are the major objectives in the six sigma methodology?
Is six sigma another quality fad?
Is six sigma compatible with other methodologies and tools?
What are the levels of responsibility in a typical six sigma organization?
Is it the intent of the six sigma methodology to reduce the number of employees in the organization?
Can six sigma be applied equally to both manufacturing and non-manufacturing organizations?
How long does it take to implement a six sigma program in a typical organization?
Is there anything that can derail the six sigma methodology?
What does the 1.5 shift mean?
What is the difference between 3 and 6?
What is the DMAIC model?
What is the DCOV model?
Is there a real difference between the DMAIC and DCOV models?
What does the Yf(x) expression mean?
What does the Yf(x,n) expression mean?
Is six sigma just a version of TQM or another cost-efficiency program?
What is the hidden factory?
What does the equation Q AE have to do with six sigma?
What is the SIPOC model?
What is defects per opportunity (DPO)?
What is defects per million opportunity (DPMO)?
What are the CTX (process) and CTY (product) trees?
What is the significance of the project?
What is the cost of poor quality (COPQ)?
What is customer and CTQ identification?
What is the significance of a data collection plan?
Is six sigma related to Deming s philosophy?
In six sigma, there is much talk about quality needs and overall strategic plans. What does this mean?
How is robustness incorporated into the six sigma methodology?
What are some of the common formulas used in six sigma?
References
Selected Bibliography
Chapter 2: Customer Satisfaction
Chapter 3: The Six Sigma DMAIC Model
Selected bibliography
Chapter 4: Common Methodologies Used in the DMAIC Model
Benchmarking
Statistical process control (SPC)
Measurement system analysis (MSA)
Poka-yoke - Mistake proofing
Failure mode and effect analysis (FMEA)
Project management
Cost of quality
Teams
Statistics
Tools
References
Selected bibliography
Chapter 5: Design for Six Sigma: The DCOV Model
Classification and categories of requirements
Chapter 6: Common Methodologies and Tools Used in the DCOV Model
Systems thinking
Advanced product quality planning (APQP)
Production part approval process (PPAP)
Kano model
Ideation
Quality function deployment (QFD)
Statistics, modeling and simulation
Life cycle cost (LCC)
Function structures
Axiomatic designs
Statistical tolerancing
Survey
References
Chapter 7: Roles and Responsibilities
Executives
Champions
Master black belt (shogun)
Black belt
Green belt
Chapter 8: Six Sigma Applied in Non-Manufacturing
Six sigma and safety
ISO 14000 and six sigma
References
Selected bibliography
Chapter 9: Training and Certification
Design for six sigma training:
Certification
References
Chapter 10: Implementing Six Sigma
The role of the consultant
Epilogue
Appendix A: Core Competencies for the Six Sigma Methodology
Six sigma fundamentals
Appendix B: Traditional Sigma (Abridged) Conversion Table
Appendix C: The Process of QFD
Phase 2: Generate innovation ideas
Phase 3: Innovation engineering
Phase 4: Manufacturing controls
Appendix D: Example of using the Quality Charts in the QFD Process for Each of the Stages
Stage 2 - Project definition (QFD and new product development)
Stage 3 - Detailed design (QFD and new product development)
Appendix E: Using Binomial and Poisson Distributions
Appendix F: Development Flow for an Automotive Organization
Overlap between concept development and design
Design
Overlap between design and execution
Execution
Overlap between execution and launch
Launch
Selected Bibliography
Index
Index_B
Index_C
Index_D
Index_E
Index_F
Index_G
Index_H
Index_I
Index_J
Index_K
Index_L
Index_M
Index_N
Index_O
Index_P
Index_Q
Index_R
Index_S
Index_T
Index_U
Index_V
Index_W
Index_X
Index_Y
Index_Z
List of Figures
List of Tables
CD Content
Six Sigma Fundamentals: A Complete Introduction to the System, Methods, and Tools
ISBN: 156327292X
EAN: 2147483647
Year: 2003
Pages: 144
Authors:
D.H. Stamatis
BUY ON AMAZON
Crystal Reports 9 on Oracle (Database Professionals)
Oracle Structures
Oracle SQL
Oracle Advanced SELECT Options
Optimizing: Reducing Parses
Appendix A Common Issues
The New Solution Selling: The Revolutionary Sales Process That Is Changing the Way People Sell [NEW SOLUTION SELLING 2/E]
Chapter Two Principles
Chapter Three Sales Process
Chapter Ten Vision Re-engineering
Chapter Fourteen Getting Started with the Process
Chapter Fifteen Sales Management System: Managers Managing Pipelines and Salespeople
Information Dashboard Design: The Effective Visual Communication of Data
A Timely Opportunity
Variations in Dashboard Uses and Data
Typical Dashboard Data
Visually Encoding Data for Rapid Perception
Applying the Principles of Visual Perception to Dashboard Design
Persuasive Technology: Using Computers to Change What We Think and Do (Interactive Technologies)
Computers as Persuasive Media Simulation
Computers as Persuasive Social Actors
Credibility and Computers
The Ethics of Persuasive Technology
Captology Looking Forward
InDesign Type: Professional Typography with Adobe InDesign CS2
Text Flow
When to Kern
Aligning Your Type
First-Line Indents
Your Grid Tool Kit
Comparing, Designing, and Deploying VPNs
Summary
Review Questions
Comparing IPsec Remote Access VPNs with Other Types of Remote Access VPNs
Enabling SSL VPNs (WebVPN) on Cisco IOS Devices
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