|
Baseline measures, 34, 47
Benchmarking
CTS factors, 157
defined, 45–46
deliverables chart, 52
model, 49–52
project partners, 50–51, 52–53
results from, 46
types, 48–49
Best-in-class (BIC)
competition levels, 47
organizations, 46, 47, 240
performance, 45, 46
Black belt
in conflict resolution, 137, 138
as facilitator, 221
nominate the best for, 223
in project management, 124, 131
project status and, 207
training program for, 253, 257–59
See also Program manager; Responsibility levels
Block diagrams, 113
Blount International, 104
Boardroom. See Management
Body of Knowledge (BOK), 265, 268
Boeing, 49
Bottlenecks, 179, 207
Brainstorming
for FMEA, 122
for improvements, 38–39
new twist on, 183
for variation sources, 33
See also Ideation
Break-even point, 132
Breakthrough strategy, 224, 225, 274
Burden of proof of fault, 109
Buyer/supplier relationship, 27
|