What are the goals of six sigma?


Among the many goals of this methodology, six stand out:

  • Reduce defects.

  • Improve yield.

  • Improve customer satisfaction.

  • Reduce variation.

  • Ensure continual improvement.

  • Increase shareholder value.

In some organizations the concept of "defect" has many legal ramifications, therefore the term "non-conformance" may be substituted.




Six Sigma Fundamentals. A Complete Guide to the System, Methods and Tools
Six Sigma Fundamentals: A Complete Introduction to the System, Methods, and Tools
ISBN: 156327292X
EAN: 2147483647
Year: 2003
Pages: 144
Authors: D.H. Stamatis

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