Taking Charge of Your VoIP Project
Taking Charge of Your VoIP Project
ISBN: 1587200929
EAN: 2147483647
EAN: 2147483647
Year: 2004
Pages: 90
Pages: 90
Authors: Hillary J. Michaud, Jeffrey T. Hicks
- Main Page
- Table of Contents
- Copyright
- About the Authors
- About the Technical Reviewers
- Acknowledgments
- Why We Wrote This Book
- Who Should Read this Book
- How This Book Is Organized
- Chapter 1. VoIP Basics
- In the Telephony Community
- In the Data-Networking Community
- Chapter Summary
- End Notes
- Chapter 2. Building a Business Case for VoIP
- A VoIP Business Case
- VoIP Benefits and Obstacles
- Analyzing VoIP ROI
- Getting a Good ROI
- Chapter Summary
- End Notes
- Chapter 3. Planning for VoIP
- Planning Analysis and Assessment
- Evaluation and Purchase
- Deployment Tuning and Testing
- Chapter Summary
- End Notes
- Chapter 4. Do It Yourself or Outsource?
- Why Outsource?
- Some Options for Outsourcing
- Whether to Outsource?And to Whom?
- A Methodology for Approaching Outsourcing
- Chapter Summary
- End Notes
- Chapter 5. Quality of Service and Tuning
- Sharing a Network
- QoS What and Why
- Network QoS Techniques
- Tuning Choices
- Configuration and Testing
- QoS and Tuning Recommendations
- Chapter Summary
- End Notes
- Chapter 6. Ongoing VoIP Management
- Understanding VoIP Management
- Managing Operations
- Maintaining High Availability
- Maintaining Call Quality
- Accounting and Billing
- Chapter Summary
- End Notes
- Chapter 7. Establishing VoIP SLAs
- Determining What to Measure in a VoIP SLA
- Implementing VoIP SLAs
- Chapter Summary
- End Notes
- Chapter 8. VoIP Security
- Network Security Is Tough
- Three Stages in Managing Security
- Problem Areas for VoIP Security
- VoIP Security Recommendations
- Chapter Summary
- Conclusion
- End Notes
- Index
- SYMBOL
- A
- B
- C
- D
- E
- F
- G
- H
- I
- J
- K
- L
- M
- N
- O
- P
- Q
- R
- S
- T
- U
- V
Taking Charge of Your VoIP Project
ISBN: 1587200929
EAN: 2147483647
EAN: 2147483647
Year: 2004
Pages: 90
Pages: 90
Authors: Hillary J. Michaud, Jeffrey T. Hicks
- Chapter II Information Search on the Internet: A Causal Model
- Chapter VIII Personalization Systems and Their Deployment as Web Site Interface Design Decisions
- Chapter IX Extrinsic Plus Intrinsic Human Factors Influencing the Web Usage
- Chapter XII Web Design and E-Commerce
- Chapter XVII Internet Markets and E-Loyalty