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Taking Charge of Your VoIP Project
Taking Charge of Your VoIP Project
ISBN: 1587200929
EAN: 2147483647
Year: 2004
Pages: 90
Authors:
Hillary J. Michaud
,
Jeffrey T. Hicks
BUY ON AMAZON
Main Page
Table of Contents
Copyright
About the Authors
About the Technical Reviewers
Acknowledgments
Why We Wrote This Book
Who Should Read this Book
How This Book Is Organized
Chapter 1. VoIP Basics
In the Telephony Community
In the Data-Networking Community
Chapter Summary
End Notes
Chapter 2. Building a Business Case for VoIP
A VoIP Business Case
VoIP Benefits and Obstacles
Analyzing VoIP ROI
Getting a Good ROI
Chapter Summary
End Notes
Chapter 3. Planning for VoIP
Planning Analysis and Assessment
Evaluation and Purchase
Deployment Tuning and Testing
Chapter Summary
End Notes
Chapter 4. Do It Yourself or Outsource?
Why Outsource?
Some Options for Outsourcing
Whether to Outsource?And to Whom?
A Methodology for Approaching Outsourcing
Chapter Summary
End Notes
Chapter 5. Quality of Service and Tuning
Sharing a Network
QoS What and Why
Network QoS Techniques
Tuning Choices
Configuration and Testing
QoS and Tuning Recommendations
Chapter Summary
End Notes
Chapter 6. Ongoing VoIP Management
Understanding VoIP Management
Managing Operations
Maintaining High Availability
Maintaining Call Quality
Accounting and Billing
Chapter Summary
End Notes
Chapter 7. Establishing VoIP SLAs
Determining What to Measure in a VoIP SLA
Implementing VoIP SLAs
Chapter Summary
End Notes
Chapter 8. VoIP Security
Network Security Is Tough
Three Stages in Managing Security
Problem Areas for VoIP Security
VoIP Security Recommendations
Chapter Summary
Conclusion
End Notes
Index
SYMBOL
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
Taking Charge of Your VoIP Project
ISBN: 1587200929
EAN: 2147483647
Year: 2004
Pages: 90
Authors:
Hillary J. Michaud
,
Jeffrey T. Hicks
BUY ON AMAZON
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