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Taking Charge of Your VoIP Project
Taking Charge of Your VoIP Project
ISBN: 1587200929
EAN: 2147483647
Year: 2004
Pages: 90
Authors:
Hillary J. Michaud
,
Jeffrey T. Hicks
BUY ON AMAZON
Main Page
Table of Contents
Copyright
About the Authors
About the Technical Reviewers
Acknowledgments
Why We Wrote This Book
Who Should Read this Book
How This Book Is Organized
Chapter 1. VoIP Basics
In the Telephony Community
In the Data-Networking Community
Chapter Summary
End Notes
Chapter 2. Building a Business Case for VoIP
A VoIP Business Case
VoIP Benefits and Obstacles
Analyzing VoIP ROI
Getting a Good ROI
Chapter Summary
End Notes
Chapter 3. Planning for VoIP
Planning Analysis and Assessment
Evaluation and Purchase
Deployment Tuning and Testing
Chapter Summary
End Notes
Chapter 4. Do It Yourself or Outsource?
Why Outsource?
Some Options for Outsourcing
Whether to Outsource?And to Whom?
A Methodology for Approaching Outsourcing
Chapter Summary
End Notes
Chapter 5. Quality of Service and Tuning
Sharing a Network
QoS What and Why
Network QoS Techniques
Tuning Choices
Configuration and Testing
QoS and Tuning Recommendations
Chapter Summary
End Notes
Chapter 6. Ongoing VoIP Management
Understanding VoIP Management
Managing Operations
Maintaining High Availability
Maintaining Call Quality
Accounting and Billing
Chapter Summary
End Notes
Chapter 7. Establishing VoIP SLAs
Determining What to Measure in a VoIP SLA
Implementing VoIP SLAs
Chapter Summary
End Notes
Chapter 8. VoIP Security
Network Security Is Tough
Three Stages in Managing Security
Problem Areas for VoIP Security
VoIP Security Recommendations
Chapter Summary
Conclusion
End Notes
Index
SYMBOL
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
Taking Charge of Your VoIP Project
ISBN: 1587200929
EAN: 2147483647
Year: 2004
Pages: 90
Authors:
Hillary J. Michaud
,
Jeffrey T. Hicks
BUY ON AMAZON
Java I/O
Subclassing InputStream
Strings and chars
Inflaters and Deflaters
Piped Readers and Writers
Hot Plugging
Strategies for Information Technology Governance
Structures, Processes and Relational Mechanisms for IT Governance
Integration Strategies and Tactics for Information Technology Governance
Linking the IT Balanced Scorecard to the Business Objectives at a Major Canadian Financial Group
Measuring and Managing E-Business Initiatives Through the Balanced Scorecard
Managing IT Functions
Making Sense of Change Management: A Complete Guide to the Models, Tools and Techniques of Organizational Change
Part I - The Underpinning Theory
Individual change
Team change
Part II - The Applications
Mergers and acquisitions
InDesign Type: Professional Typography with Adobe InDesign CS2
Character Reference
Ordinals/Raised and Lowered Characters
Paragraph Indents
Up Next
Nested Styles
Web Systems Design and Online Consumer Behavior
Chapter III Two Models of Online Patronage: Why Do Consumers Shop on the Internet?
Chapter V Consumer Complaint Behavior in the Online Environment
Chapter IX Extrinsic Plus Intrinsic Human Factors Influencing the Web Usage
Chapter XVI Turning Web Surfers into Loyal Customers: Cognitive Lock-In Through Interface Design and Web Site Usability
Chapter XVIII Web Systems Design, Litigation, and Online Consumer Behavior
Microsoft Office Visio 2007 Step by Step (Step By Step (Microsoft))
Getting Started with Visio 2007
Key Points
Working with 1-D and 2-D Shapes
About the Authors
Choose the Right Book for You
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