How This Book Is Organized

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Here is what each chapter covers:

Chapter 1

  • How the telephony community views this technology

  • How the data networking community views this technology

Chapter 2

  • The top benefits you will receive from VoIP—and which benefits are more hype than reality

  • Analyzing your VoIP return on investment (ROI)

  • Getting a good ROI

Chapter 3

  • The planning, analysis, and assessment needed to ensure a successful deployment

  • Avoiding common VoIP pitfalls through proper planning

  • Why most networks are not ready for a VoIP deployment

  • Pilot deployments: how big should you start, and when do you roll out?

  • A roadmap for your VoIP deployment

  • The critical importance of a thorough testing plan

Chapter 4

  • Some options for outsourcing

  • Criteria that determine whether you should roll out VoIP yourself or work with an integrator

  • Selecting an integrator: important questions to ask

  • A methodology for approaching outsourcing

Chapter 5

  • An introduction to quality of service (QoS) and tuning concepts

  • Network QoS techniques

  • Tuning choices and their trade-offs

  • Some QoS and tuning recommendations for VoIP

Chapter 6

  • Why VoIP management is essential

  • Core components of a comprehensive VoIP management infrastructure

  • Managing operations and availability

  • Maintaining call quality

  • Recommendations for VoIP management

Chapter 7

  • Determining what to measure in a VoIP SLA

  • Steps for implementing VoIP SLAs

Chapter 8

  • The difficulties of network security

  • Stages in managing security

  • VoIP security problem areas

  • Recommendations for VoIP security

Amazon


Taking Charge of Your VoIP Project
Taking Charge of Your VoIP Project
ISBN: 1587200929
EAN: 2147483647
Year: 2004
Pages: 90

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