Chapter 6. Ongoing VoIP Management

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Chapter 6. Ongoing VoIP Management

Supervision of VoIP vital infrastructure yields content users.

—Chris Lombardo

This chapter discusses VoIP management and explains why it is so important. It begins by addressing the core components of a VoIP management infrastructure. It then outlines what needs to be managed and monitored, and offers advice for maintaining reliability and call quality. It concludes with recommendations for managing your VoIP system.

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