Management consulting in practice; award-winning international case studies.
Management consulting in practice; award-winning international case studies.
ISBN: B001K2F3T0
EAN: N/A
EAN: N/A
Year: 2003
Pages: 69
Pages: 69
Authors: Fiona and Paul May. Czerniawska
- Table of Contents
- BackCover
- Management Consulting in Practice
- Foreword
- Introduction
- Chapter 1: The Power of Working Together
- Reasons for Selecting a Particular Consulting Firm
- The Challenge of Consulting Projects
- The Client-Consultant Relationship
- Meeting Client Expectations
- Summary - Key Lessons For Managers and Consultants
- Chapter 2: What Sets Excellent Consulting Apart?
- Projects That Exceed Client Expectations
- The Best of the Best
- Summary - Key Lessons for Managers and Consultants
- Chapter 3: Change Management
- Change and Scale
- Public and Private Faces of Change Management Consulting
- Summary - Key Lessons for Managers and Consultants
- Chapter 4: Human Resources
- Advising Versus Doing
- Summary - Key Lessons for Managers and Consultants
- Chapter 5: Operational Performance
- The Five Pillars of Operational Consulting
- Miracles and Parables
- Summary - Key Lessons for Managers and Consultants
- Chapter 6: Business Strategy
- Strategy Consulting: Smaller, Leaner, Fitter
- Summary - Key Lessons for Managers and Consultants
- Chapter 7: Technology Exploitation
- Five Hallmarks of Success
- It Consulting: Leaner and Fitter?
- Summary - Key Lessons for Managers and Consultants
- Chapter 8: Outsourcing
- From Advice to Delivery
- Summary - Key Lessons for Managers and Consultants
- Chapter 9: Electronic Trading
- Pull Not Push
- Getting the Technology Right
- Technologists, Coordinators and Bridges
- Summary - Key Lessons for Managers and Consultants
- References
- Index
- Index_B
- Index_C
- Index_D
- Index_E
- Index_F
- Index_G
- Index_H
- Index_I
- Index_J
- Index_K
- Index_L
- Index_M
- Index_N
- Index_O
- Index_P
- Index_R
- Index_S
- Index_T
- Index_U
- Index_V
- Index_W
- Index_X
- List of Figures
- List of Tables
- List of Case Studies
Management consulting in practice; award-winning international case studies.
ISBN: B001K2F3T0
EAN: N/A
EAN: N/A
Year: 2003
Pages: 69
Pages: 69
Authors: Fiona and Paul May. Czerniawska
- Chapter I e-Search: A Conceptual Framework of Online Consumer Behavior
- Chapter III Two Models of Online Patronage: Why Do Consumers Shop on the Internet?
- Chapter XIII Shopping Agent Web Sites: A Comparative Shopping Environment
- Chapter XIV Product Catalog and Shopping Cart Effective Design
- Chapter XVI Turning Web Surfers into Loyal Customers: Cognitive Lock-In Through Interface Design and Web Site Usability