‘rational troubleshooting' 147
Raynsford, Nick 258
relationship, client-consultant 1, 4, 12-14, 21-22, 82, 157-58, 220
retailing see BT Retail; Sainsbury's Supermarkets; Tesco
Retek Merchandising systems 248
Right Management Consultants 81, 82
and the Ministry of Defence, case study 103-10
RightCoutts 15
and Harrogate Healthcare NHS Trust, case study 155, 162-65
risk management 193
Roche, Barbara 274, 279, 280
Rogers, Peter 23
Rogge, Jacques 45
Roth, Nigel 88
Rousselet, Vincent 24, 39
Ryan, John 154