Index_M

M

McKenzie, Alasdair 96

McMahon, Ray 109

McMurrugh, Mark 214, 215, 216

Management Consultancies Association (MCA)

Awards for Best Management Practice 1, 23

awards survey 7, 12, 14, 21, 82

management consulting, definition 111

management visibility 100

‘market warming' 231

Marketmax system 247, 248

Marsh 89

Martin, Rhona 44, 45

Martin, Tony 164

measurement

of consultants' impact 15

of consulting projects 32

Medicines and Healthcare products Regulatory Agency (MHRA) 219, 220

case study 222, 225-33

outsourcing deal 231-32

medicine, diagnosis 150

Melvin, Martyn 81, 82, 95, 98, 99, 100, 101

Mercer Human Resource Consulting 82

and Apache Corporation, case study 85-93

Metropolitan Police 47

case study 62-69

Transport Operational Command Unit (TOCU) 48, 51, 63-4, 67-8, 69

micropayments 118, 121-24

middle-management 13

military personnel, resettlement 103-10

Ministry of Defence 79-80, 81, 137

Career Transition Partnership (CTP) 81, 104, 106-07, 108

Career Transition Workshops 105, 108, 109

case study 103-10

Regional Resettlement Centres 104, 106, 108

Resettlement Training Centre 105

MIT 64

Monte Carlo modelling 193-94

multi-channel voting 258

multi-sourcing 178