Flylib.com
Cisco IP Telephony (CIPT) (Authorized Self-Study) (2nd Edition)
ISBN: 158705261X
EAN: 2147483647
Year: 2004
Pages: 329
Authors:
Jeremy Cioara
,
Cisco Systems Inc.
BUY ON AMAZON
Part I: Cisco CallManager Fundamentals
Introduction to Cisco Unified Communications and Cisco Unified CallManager
Cisco Unified Communications
Understanding Cisco Unified CallManager
Summary
Review Questions
Cisco Unified CallManager Clustering and Deployment Options
Cisco Unified CallManager Clustering and Deployment Options
The Two Sides of the Cisco Unified CallManager Cluster
Cluster Redundancy Designs
Call-Processing Deployment Models
Summary
Review Questions
Cisco Unified CallManager Installation and Upgrades
Cisco Unified CallManager Installation and Upgrades
Cisco Unified CallManager 4.x Clean Installation Process
Upgrading Prior Cisco Unified CallManager Versions
Summary
Review Questions
Part II: IPT Devices and Users
Cisco IP Phones and Other User Devices
Cisco IP Phones
IP Phone Startup Process
Cisco IP Phone Codec Support
Summary
Review Questions
Configuring Cisco Unified CallManager to Support IP Phones
Configuring Cisco Unified CallManager to Support IP Phones
Configuring Intracluster IP Phone Communication
IP Phone Configuration
Case Study: Device Pool Design
Summary
Review Questions
Cisco IP Telephony Users
Cisco IP Telephony Users
Cisco CallManager User Database
Cisco CallManager User Configuration
User Logon and Device Configuration
Summary
Review Questions
Cisco Bulk Administration Tool
Cisco Bulk Administration Tool
The Cisco Bulk Administration Tool
Using the Tool for Auto-Registered Phone Support
Summary
Review Questions
Part III: IPT Network Integration and Route Plan
Cisco Catalyst Switches
Cisco Catalyst Switches
Catalyst Switch Role in IP Telephony
Powering the Cisco IP Phone
Data and Voice VLANs
Configuring Class of Service
Summary
Review Questions
Configuring Cisco Gateways and Trunks
Configuring Cisco Gateways and Trunks
Cisco Gateway Concepts
Configuring Access Gateways
Cisco Trunk Concepts
Configuring Intercluster Trunks
SIP and Cisco CallManager
Summary
Review Questions
Cisco Unified CallManager Route Plan Basics
Cisco Unified CallManager Route Plan Basics
External Call Routing
Route Plan Configuration Process
Summary
Review Questions
Cisco Unified CallManager Advanced Route Plans
Cisco Unified CallManager Advanced Route Plans
Route Filters
Discard Digit Instructions
Transformation Masks
Translation Patterns
Route Plan Report
Summary
Review Questions
Configuring Hunt Groups and Call Coverage
Configuring Hunt Groups and Call Coverage
Call Distribution Components
Configuring Line Groups, Hunt Lists, and Hunt Pilots
Summary
Review Questions
Implementing Telephony Call Restrictions and Control
Implementing Telephony Call Restrictions and Control
Class of Service Overview
Partitions and Calling Search Spaces Overview
Time-of-Day Routing Overview
Configuring Time-of-Day Routing
Time-of-Day Routing Usage Scenario
Summary
Review Questions
Implementing Multiple-Site Deployments
Implementing Multiple-Site Deployments
Call Admission Control
Survivable Remote Site Telephony
Summary
Review Questions
Part IV: VoIP Features
Media Resources
Media Resources
Introduction to Media Resources
Conference Bridge Resources
Media Termination Point Resources
Annunciator Resources
Transcoder Resources
Music on Hold Resources
Media Resource Management
Summary
Review Questions
Configuring User Features, Part 1
Configuring User Features, Part 1
Basic IP Phone Features
Softkey Templates
Enhanced IP Phone Features
Barge and Privacy
IP Phone Services
Summary
Review Questions
Configuring User Features, Part 2
Configuring User Features, Part 2
Cisco CallManager Extension Mobility
Client Matter Codes and Forced Authentication Codes
Call Display Restrictions
Malicious Call Identification
Multilevel Precedence and Preemption
Summary
Review Questions
Configuring Cisco Unified CallManager Attendant Console
Configuring Cisco Unified CallManager Attendant Console
Introduction to Cisco CallManager Attendant Console
Call Routing and Call Queuing
Server and Administration Configuration
Cisco Attendant Console Features
Summary
Review Questions
Configuring Cisco IP Manager Assistant
Configuring Cisco IP Manager Assistant
Cisco IP Manager Assistant Overview
Cisco IP Manager Assistant Architecture
Configuring Cisco IPMA for Shared-Line Support
Summary
Review Questions
Part V: IPT Security
Securing the Windows Operating System
Securing the Windows Operating System
Threats Targeting the Operating System
Security and Hot Fix Policy
Operating System Hardening
Antivirus Protection
Cisco Security Agent
Administrator Password Policy
Common Windows Exploits
Security Taboos
Summary
Review Questions
Securing Cisco Unified CallManager Administration
Securing Cisco Unified CallManager Administration
Threats Targeting Remote Administration
Securing CallManager Communications Using HTTPS
Multilevel Administration
Summary
Review Questions
Preventing Toll Fraud
Preventing Toll Fraud
Toll Fraud Exploits
Preventing Call Forward and Voice-Mail Toll Fraud Using Calling Search Spaces
Blocking Commonly Exploited Area Codes
Using Time-of-Day Routing
Using FAC and CMC
Restricting External Transfers
Dropping Conference Calls
Summary
Review Questions
Hardening the IP Phone
Hardening the IP Phone
Threats Targeting Endpoints
Blocking Endpoint Attacks
Summary
Review Questions
Understanding Cryptographic Fundamentals
Understanding Cryptographic Fundamentals
What Is Cryptography?
Symmetric Encryption
Asymmetric Encryption
Hash Functions
Digital Signatures
Summary
Review Questions
Understanding the Public Key Infrastructure
Understanding the Public Key Infrastructure
The Need for a PKI
PKI as a Trusted Third-Party Protocol
PKI Entities
PKI Enrollment
PKI Revocation and Key Storage
PKI Example
Summary
Review Questions
Understanding Cisco IP Telephony Authentication and Encryption Fundamentals
Understanding Cisco IP Telephony Authentication and Encryption Fundamentals
Threats Targeting the IP Telephony System
How CallManager Protects Against Threats
PKI Topologies in Cisco IP Telephony
PKI Enrollment in Cisco IP Telephony
Keys and Certificate Storage in Cisco IP Telephony
Authentication and Integrity
Encryption
Summary
Review Questions
Configuring Cisco IP Telephony Authentication and Encryption
Configuring Cisco IP Telephony Authentication and Encryption
Authentication and Encryption Configuration Overview
Enabling Services Required for Security
Using the CTL Client
Working with Locally Significant Certificates
Configuring the Device Security Mode
Negotiating Device Security Mode
Generating a CAPF Report
Summary
Review Questions
Part VI: IP Video
Introducing IP Video Telephony
Introducing IP Video Telephony
IP Video Telephony Solution Components
Video Call Concepts
Video Protocols Supported in Cisco CallManager
Bandwidth Management
Call Admission Control Within a Cluster
Call Admission Control Between Clusters
Summary
Review Questions
Configuring Cisco VT Advantage
Configuring Cisco VT Advantage
Cisco VT Advantage Overview
How Calls Work with Cisco VT Advantage
Configuring Cisco CallManager for Video
Configuring Cisco IP Phones for Cisco VT Advantage
Installing Cisco VT Advantage on a Client
Summary
Review Questions
Part VII: IPT Management
Introducing Database Tools and Cisco Unified CallManager Serviceability
Introducing Database Tools and Cisco Unified CallManager Serviceability
Database Management Tools
Cisco CallManager Serviceability Overview
Tools Overview
Summary
Review Questions
Monitoring Performance
Monitoring Performance
Performance Counters
Microsoft Event Viewer
Microsoft Performance Monitor
Real-Time Monitoring Tool Overview
Summary
Review Questions
Configuring Alarms and Traces
Configuring Alarms and Traces
Alarm Overview
Alarm Configuration
Trace Configuration
Trace Analysis
Trace Collection
Bulk Trace Analysis
Additional Trace Tools
Summary
Review Questions
Configuring CAR
Configuring CAR
CAR Overview
CAR Configuration
Report Scheduling
System Database Configuration
User Report Configuration
Summary
Review Questions
Using Additional Management and Monitoring Tools
Using Additional Management and Monitoring Tools
Remote Management Tools
Dependency Records
Password Changer Tool
Cisco Dialed Number Analyzer
Quality Report Tool
Summary
Review Questions
Part VIII: Appendix
Appendix A. Answers to Review Questions
Index
Cisco IP Telephony (CIPT) (Authorized Self-Study) (2nd Edition)
ISBN: 158705261X
EAN: 2147483647
Year: 2004
Pages: 329
Authors:
Jeremy Cioara
,
Cisco Systems Inc.
BUY ON AMAZON
ADO.NET 3.5 Cookbook (Cookbooks (OReilly))
Controlling the Names Used in a Strongly Typed DataSet
Binding Data to a Web Forms DataList
Reading and Writing Binary Data with Oracle
Retrieving Column Default Values from SQL Server
Creating a Table in the Database from a DataTable Schema
Strategies for Information Technology Governance
Integration Strategies and Tactics for Information Technology Governance
Assessing Business-IT Alignment Maturity
Linking the IT Balanced Scorecard to the Business Objectives at a Major Canadian Financial Group
Technical Issues Related to IT Governance Tactics: Product Metrics, Measurements and Process Control
Governance in IT Outsourcing Partnerships
Identifying and Managing Project Risk: Essential Tools for Failure-Proofing Your Project
Why Project Risk Management?
Planning for Risk Management
Identifying Project Resource Risk
Managing Activity Risks
Quantifying and Analyzing Project Risk
FileMaker Pro 8: The Missing Manual
Creating Layouts for Reports
Adding Field Controls to Layouts
How Security Works
Import Data Sources
Importing and Exporting in a Script
Java for RPG Programmers, 2nd Edition
Javas Language And Syntax
Date And Time Manipulation
Exceptions
Threads
Appendix B Mixing RPG And Java
Systematic Software Testing (Artech House Computer Library)
Master Test Planning
Test Execution
The Test Organization
The Software Tester
Improving the Testing Process
flylib.com © 2008-2017.
If you may any questions please contact us: flylib@qtcs.net
Privacy policy
This website uses cookies. Click
here
to find out more.
Accept cookies