Index_P

P

passive learning, 54 “55

payoffs (of problem solving), 151

PDI (Personnel Decisions International), 197

The Performance Engineering Group (PEG), 19

in assessment and modifications step, 196

compromise used by, 196

contributions of, 245 “247

cultural analysis by, 65 “67

data collection by, 37

and make-or-buy decision, 175

outsiders' opinions of, 33

QuickLearns created by, 212, 219 “222

and selling the business case, 160 “161

as sounding board, 131

performance evaluation, 229

personalizing the message, 158 “159

Personnel Decisions International (PDI), 197

pie graphs, 145

Pinnacle Multimedia, 131

postcards, 179

posters , 167, 179

power, 15 “16

presentation of business case, see selling the business case

prioritizing, 123 “124, 241

problem, understanding the, 17

project, naming the, 142

project-management training, 191 “192

project managers, 105

Project Oasis

business case for, 144 “145

forecasted savings for, 40

learning councils in, 200

mapping work processes in, 176 “177

marketing of, 142 “143, 167 “168

personal marketing of, 179 “181

public launch of, 178

quiet launch of, 177 “178

Purington, Cliff, ix “x, 180, 231, 259 “260

and budget, 206

CEO buy-in secured by, 168, 177

on difficult customers, 69

as leader, 243

and learning councils, 84, 198 “199

at Lockheed Martin, 22

and Performance Engineering Group, 246

and strategic planning, 82, 168

and surveys, 56

and technology, 168, 173

training books used by, 188

and vendors , 191

pushback, cultural, 183 “186, 242 “243