Index_Q

Q

quality assurance, 106

quality of training, 72 “73, 88

QuickLearns, 217 “223

building the business case with, 151

development of, 180

PEG contribution to, 247

rewards for SMEs of, 211 “212

Rockwell Collins's use of, 19

selling the business case with, 163 “164

quiet launch, 177 “178

quotes, 149, 163