Source 5--Things, Motivate (Carrots and Sticks)


Source 5 ”Things, Motivate (Carrots and Sticks)

The formal reward structure encourages the wrong behavior while discouraging the right behavior.

Diagnostic Questions

  • Will doing the right thing cost them money?

  • Does doing the right thing put their career or job at risk?

  • Does doing the right thing put better jobs, assignments, or working conditions at risk?

  • Does doing the wrong thing bring them more money, enhance their career, or give them better assignments or working conditions?




Crucial Confrontations. Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior
Crucial Confrontations
ISBN: 0071446524
EAN: 2147483647
Year: 2005
Pages: 115

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