Global IT Outsourcing: Software Development across Borders
Global IT Outsourcing: Software Development across Borders
ISBN: 0521039487
EAN: 2147483647
EAN: 2147483647
Year: 2003
Pages: 91
Pages: 91
- Table of Contents
- BackCover
- Global IT Outsourcing - Software Development Across Borders
- Foreword
- Chapter 1: Introducing The Phenomenon of Global Software Work
- 1.2 Organizational forms and GSW
- 1.3 Nature of GSW
- 1.4 Global trends in GSW
- 1.5 Future challenges and opportunities
- Bibliography
- Further and Background Reading
- Chapter 2: Globalization and Global Software Work
- 2.2 GSAs as models of and models for globalization
- 2.3 Theories of globalization
- 2.4 Micro-level themes in GSW
- 2.5 Empirical programme of research
- Bibliography
- Chapter 3: GlobTel s GSA Programme in India
- 3.2 Background
- 3.3 GlobTel s externalization to India
- Chapter 4: The GlobTel - Witech Relationship - A Standardization Perspective
- 4.2 Case narrative
- 4.3 Case analysis: a standardization perspective
- 4.4 Standardization, tensions and the GSA process
- Bibliography
- Chapter 5: Global Software Work - An Identity Perspective
- 5.2 Case narrative
- 5.3 Case analysis: an identity perspective
- 5.4 Conclusions
- Bibliography
- Chapter 6: The GlobTel - MCI Relationship - The Dialectics of Space and Place
- 6.2 Case narrative
- 6.3 Stabilization of the relationship and residual tensions (1999 - 2000)
- 6.4 Case analysis: the perspective of space and place
- 6.5 The nature of space - place analysis: a dialectical perspective
- 6.6 The dialectics of space and place and the process of GSA evolution
- Bibliography
- Chapter 7: Managing the Knowledge Transfer Process - The Case of Sierra and its Indian Subsidiary
- 7.2 Case narrative
- 7.3 Discussion
- 7.4 Conclusion
- Bibliography
- Chapter 8: The Case of Gowing and Eron GSA - Power and Control
- 8.2 Case narrative
- 8.3 Case analysis
- 8.4 Conclusion and implications
- Bibliography
- Chapter 9: Cross-cultural Communication Challenges - GSAs Between Japanese and Indian Firms
- 9.2 Culture, communication and GSAs
- 9.3 Indian - Japanese GSAs: some empirical issues of communication
- 9.4 Analysis of cross-cultural communication issues
- Bibliography
- Chapter 10: Reflections and Synthesis on Theoretical Insights
- 10.2 Reflections on the theoretical process
- 10.3 Theoretical synthesis
- 10.4 Extensions and limitations of the research programme
- Bibliography
- Chapter 11: Managerial Implications
- 11.2 Managing knowledge
- 11.3 Managing people
- 11.4 Managing communication
- 11.5 Managing relationships
- 11.6 Managing ethically
- 11.7 Conclusions
- Bibliography
- Index
- Index_B
- Index_C
- Index_D
- Index_E
- Index_F
- Index_G
- Index_H
- Index_I
- Index_J
- Index_K
- Index_L
- Index_M
- Index_N
- Index_O
- Index_P
- Index_R
- Index_S
- Index_T
- Index_U
- Index_V
- Index_W
- List of Figures
- List of Tables
- List of Boxes
Global IT Outsourcing: Software Development across Borders
ISBN: 0521039487
EAN: 2147483647
EAN: 2147483647
Year: 2003
Pages: 91
Pages: 91
- Chapter Eight Creating Visions Biased to Your Solution
- Chapter Eleven Gaining Access to People with Power
- Chapter Fourteen Getting Started with the Process
- Chapter Fifteen Sales Management System: Managers Managing Pipelines and Salespeople
- Chapter Sixteen Creating and Sustaining High-Performance Sales Cultures