Index_M

M

Malaysia, 12

management

effects of globalization, 28 “9

implications for, 236 “58

local “global approaches, 23

project, 60, 185 “91, 236

standardization of, 76, 78, 79 “81

Manila, 12, 238, 243

maturity phase of GSAs, 248, 249

McDonald s, 113

MCI, 43, 51, 114, 215, 218

see also GlobTel “MCI GSA

mediation of culture, 94

methodologies (IT), 40 “1, 156, 168 “9, 171 “3, 188, 245

methodology (research) see research

metropolitan centres , 11

Mexico, 21

middlemen, 239, 251

see also brokers , gateways and hub business model

Mitra, 136 “7, 139, 140, 144, 215, 251 “2

mobility, of software development, 8

models of globalization, 27 “28, 204, 211, 219, 227, 231, 233

modularization , of software, 112

Moscow, 12, 17

motivators for GSAs see champions , Ghosh, Jones, Mitra, Paul and Shinde

multinational corporations, ethical behaviour, 255

multinational organizations, 3 “4

Mumbai, 12