Introduction

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As defined earlier, an IOS is an information and management system that transcends organizational boundaries via electronic linkages with its trading partners. The electronic linkage is established by a host of information and data communication technologies. Supporting IOS activities requires the following:

• The Internet/extranets/intranets

• Mobile computing/multimedia platforms

• Coordination technologies for coordinating resources, facilities, and projects

  • Workflow management systems

• Monitoring technologies

  • Executive information systems/executive support systems

• Filtering and negotiating technologies

  • Intelligent agents

• Decision-making and knowledge management technologies

  • Groupware

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