In this chapter you learned how to troubleshoot some of the more sophisticated features commonly used in Cisco CME, such as dialplan patterns, call transfer and conference, MOH, directory services, and COR. Some of the important debugs and show commands, such as debug ephone detail, debug ephone moh, and show ephone, were also discussed in detail. The output of these debug commands is a very useful tool for troubleshooting other Cisco CME features as well.
The next chapter focuses more on issues related to the integration of Cisco CME with Cisco Unity and H.323 gatekeepers.
Troubleshooting Cisco CME Network Integration