This chapter provided an overview of the troubleshooting tools and techniques to be used with the Cisco UE system. You learned about potential problems with basic connectivity between the host router and the Cisco UE application, including tracing the RBCP messages. Isolating installation, startup, and other connectivity problems were covered next. This chapter also discussed backup and restore functions to show how to troubleshoot problems in this area.
The next chapters cover Cisco UE troubleshooting specific to the AA and voice mail applications.
Troubleshooting Cisco UE Automated Attendant