Preface
| What Is Refactoring? What Are the Goals of This Book? Who Is This Book For? What Background Do You Need? How to Use This Book Can I Contact the Author? Acknowledgments |
- Chapter II Information Search on the Internet: A Causal Model
- Chapter III Two Models of Online Patronage: Why Do Consumers Shop on the Internet?
- Chapter VIII Personalization Systems and Their Deployment as Web Site Interface Design Decisions
- Chapter XI User Satisfaction with Web Portals: An Empirical Study
- Chapter XIV Product Catalog and Shopping Cart Effective Design