First published 2004
© Chartered Institute of Personnel and Development, 2004
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British Library Cataloguing in Publication Data
A catalogue of this publication is available from the British Library
ISBN 1 84398 057 6
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Chartered Institute of Personnel and Development, CIPD House, Camp Road, London, SW19 4UXTel: 020 8971 9000 Fax: 020 8263 3333 Email: firstname.lastname@example.org Website: www.cipd.co.uk Incorporated by Royal Charter. Registered Charity No. 1079797 The catalogue of all CIPD titles can be viewed on all the CIPD website: www.cipd.co.uk/bookstore
Judith Leary-Joyce is an expert in leadership and management. She is CEO of Great Companies Consulting (www.greatcompaniesconsulting.com), which she set up in 2002 after spending the previous year working on the Sunday Times 100 Best Companies to Work For list. GCC helps companies build workplaces that make a positive contribution to the life of employees, whilst being successful in the market place. She is a board member of the Servant Leadership Centre for the UK. With a background in Gestalt psychology, she was a founder member and MD of the Gestalt Centre, a Psychotherapy Training institute, from 1979 to 1990. She can be contacted at email@example.com.
To everyone who works in an organisation.
We all deserve Great Companies. And we are all responsible for creating them.
Until one is committed, there is hesitancy, the chance to draw back, always ineffectiveness. . . .
The moment one definitely commits oneself, then Providence moves, too. . . .
Whatever you can do,
or dream you can,
Boldness has genius, power and imagination in it.
Johann Wolfgang von Goethe (1749-1832)
The Chartered Institute of Personnel and Development is the leading publisher of books and reports for personnel and training professionals, students, and all those concerned with the effective management and development of people at work. For details of all our titles, please contact the publishing department: Tel: 020-8263 3387Fax: 020-8263 3850E-mail: firstname.lastname@example.orgPublished by the Chartered Institute of Personnel and Development,
CIPD House, Camp Road, London, SW19 4UX
This is how it works. You have an outrageous idea about writing a book. You get all excited about who you'll thank - Oscar-style, of course. Then the cold reality hits, and you come down to earth with a tremendous thump!
I am meant to say that I could not have done it alone. In fact, when it got to putting finger to keyboard, I discovered just how totally alone I was. It was up to me - was I going to write this or not? However, without my daughter Miriam and my husband John I would have gone barmy. My daughter Martha became my part-time editor and saved you all from weird spellings, nonsensical apostrophes and those wise ideas that felt great at the time, but didn't work the next day. My dear friend Helen Fatir has also been a constant source of support during the miseries.
I have had such an exciting time researching this book. I have met wonderful people, spent time in fantastic companies, been on adventures and learned a massive amount. All the companies included in this book have been tremendous in their support - I have thoroughly enjoyed meeting you all, and I look forward to more adventures in the future.
Central to it all is Jonathan Austin, who had the dream, the courage and the panache to convince the Sunday Times and the DTI what a great idea it was to have a 100 Best Companies to Work For list in the UK. The year we spent working together taught me so much, not least the importance of great company culture, and our ongoing friendship is something I really value.
My Great Companies consulting team of amazing consultants have held the faith, supported me and done their best to tend my work/life balance - against the odds, it must be said. Tim Melling, Tony Fraser, Roger Evans and Malcolm Frow taught me much about leadership, management and consulting. Stephen Partridge has been a great editor, believing in what I was doing from our first meeting - it is thanks to him that you are reading this book today.
But what caused me to pick up the opportunities that have led me here? Two kids I remember from my childhood - Bassy and Janet -who had really tough lives in post-war Wolverhampton. They touched my heart and informed my life's mission - I just always wanted to make it easier for them and others who struggle against the odds. Great company culture is the best way I have found yet. Organisations that respect those who work for them and produce profitable outputs - it's a no-brainer!