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For a user to send an electronic mail (e-mail) message, the user must know the e-mail address of the intended recipients. Exchange includes two types of user lists that can facilitate addressing e-mail messages:
Address Lists. Address Lists contain information about selected objects ( especially users) from the Active Directory. Address Lists contain information such as e-mail addresses, street addresses, telephone numbers, pager numbers, fax numbers, conference rooms, and web page addresses. Exchange administrators can define multiple shared Address Lists-each containing a different subset of users-to meet the needs of the organization.
Offline Address Lists. Offline Address Lists are specially formatted files that contain selected sets of Address Lists. Users can download an Offline Address List to a desktop or laptop system and then use the list to find recipient addresses while they are disconnected from the network.
When an Outlook user selects a recipient from an address list and requests to see the properties of the address list entry, Outlook displays a dialog box that includes the user's name, address, department, phone numbers, e-mail addresses, and so on. Exchange details templates define the appearance and content of this dialog box.
E-mail addresses must be generated for recipients before they can send or receive messages. Exchange e-mail addresses are generated according to a set of rules known as recipient policies. This chapter describes the creation and management of addresses, address lists, and offline address lists.
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