About the Author

Preston Gralla has been using Google since the days when it was an obscure, little-known website that claimed to have better search tools than anyone else. He quickly concluded that they were right. Preston is a best-selling author of more than 30 books that have been translated into 20 languages, including How the Internet Works, How to Expand and Upgrade PCs, How Wireless Works, and many others. A well-known technology guru, he has made many television and radio appearances including the CBS Early Show, CNN, MSNBC, and ABC World News Now. He has also done occasional commentaries about technology for National Public Radio's All Things Considered.

Gralla has published articles about technology for many national newspapers and magazines, including USA Today, the Los Angeles Times, the Dallas Morning News (for which he was a technology columnist), and PC Magazine. He was the founding managing editor of PC Week and founding editor, editor, and editorial director of PC/Computing. He also received the award for the Best Feature in a Computer Publication from the Computer Press Association.

Gralla is editor-in-chief of the Case Study Forum, which specializes in writing case studies for technology companies. He lives in Cambridge, Massachusetts, with his wife Lydia, son Gabe, and daughter Mia, who occasionally visits from college.