Telecom For Dummies - page 1
- Table of Contents
- Table of Contents
- Back Cover
- Telecom forDummies
- Introduction
- Conventions Used in This Book
- What You Dont Have to Read
- Icons Used in This Book
- Foolish Assumptions
- How This Book Is Organized
- Where to Go from Here
- Part I: The ABCs of TelecomService
- Chapter 1: A Buyers Scoop onTelecom
- Assessing Your Telecom Services As They Are Now
- Identifying Your Carriers
- Knowing Why Your Company Needs Telecom
- Introducing Dedicated Long-Distance Circuits
- Finding People to Help You Make the Right Choices
- Planning for Growth
- Troubleshooting All Things Telecom
- Chapter 2: Making (And Living with)Telecom Decisions
- Analyzing How Many Phone Lines You Need
- Locating Your Phone System: Whats in Your Closet?
- Putting a Name with a Face: Identifying Your System
- Getting the Least You Need to Know about Your Phone System
- Deciding whether to Get Dedicated or Stay Switched
- Understanding and Preventing Fraud
- Negotiating the Best Telecom Deal
- Chapter 3: Getting Around the TelecomNeighborhood
- Identifying Your Telecom Neighborhood
- Understanding Your Call Types
- Blocking International Calls
- Part II: Reviewing Telecom Products andPrices
- Chapter 4: Understanding DedicatedService Requirements
- Understanding the Language of Dedicated Service
- Understanding Your Responsibilities When You Get a DedicatedCircuit
- Taking Responsibility for the Inside Wiring
- Chapter 5: Meeting Toll-Free Service,the Red-Headed Stepchild of Telecom
- Taking a Peak at Toll-Free Service Basics
- Accepting Financial Responsibility for Wrong Numbers
- Coming to Terms with the Toll-Free Life Cycle
- Evaluating Your Businesss Toll-Free Needs
- Identifying Your Carriers Available Toll-Free Services
- Realizing the Cost of Enhanced Toll-Free Services
- Chapter 6: Getting theNon-Accountants Guide to Your Phone Bill
- Relying on Your Contract
- Reviewing the Summary Pages
- Negotiating the Best Makeup for Your Per-Minute Cost
- Receiving Your Invoice Your Way
- Knowing about Billing Issues
- Handling Your Billing Disputes
- Part III: Ordering and Setting Up TelecomService
- Chapter 7: Ordering Regular PhoneLines and New Long-Distance Service
- Ordering a Phone Line
- Changing Your Long-Distance Carrier if You Have Regular PhoneLines
- Casual Dialing
- Moving Your Phone Number
- Understanding the Porting Process
- Chapter 8: Ordering DedicatedService
- Ordering the Circuits Configuration
- Evaluating Out-of-Band Signaling
- Understanding Local Loop Pricing
- Evaluating Your Local Loop Choices
- Speeding Up Order Processing?
- Ordering a Carrier-Provided Loop Circuit
- Ordering a Customer-Provided Loop Circuit
- Ordering a Circuit Without a Local Loop
- Preparing for the Installation
- Chapter 9: Ordering Toll-FreeService
- Reserving New Toll-Free Numbers
- Migrating a Toll-Free Number
- Handling Toll-Free Rejection
- NASCing (Migration by Other Means)
- Ordering Switched Toll-Free Numbers
- Ordering Dedicated Toll-Free Numbers
- Using a Hot Cut to Activate Your Dedicated Toll-Free Numbers
- Resolving Activation Issues on Migrated Toll-Free Numbers
- Resolving Common Dedicated Toll-Free Migration Scenarios
- Chapter 10: Activating Your DedicatedCircuit and Toll-Free Numbers
- Requesting a Hot Cut or Parallel Cut
