Understanding ANIs

You can either pronounce ANI as ay-en-eye or ann-ee, but in the end, your ANI is a phone number. During trouble reporting, if a technician asks for the origination and termination ANI, you just need to provide the phone number that originated the call and the phone number that was dialed (or where the call was intended to terminate).

 Tip  This term can be used very often. When you call your LEC, you could ask, “Are all of my ANIs set up with AT&T for long distance?” If you have many phone lines and a phone system that pulls them all together, you could use the term when opening a trouble ticket with your long-distance carrier. Say, “We have about 20 ANIs going through our phone system, so I don’t know which line actually originated the call. But it was made to the term ANI at exactly 3:27 p.m. today.” (Term ANI stands for terminating ANI or terminating phone number.)