You have three basic options for how you order the local loop portion of a dedicated circuit. Each option has different benefits and drawbacks. The best choice for your company depends on how much your business is based on phone service, and the level of responsibility you want for ordering and troubleshooting your circuit.
The three basic options for your local loop are:
Have your carrier order the local loop.
If you don’t have an in-house technician and aren’t very comfortable with telecom, this is your best choice. Having your carrier order the loop
Order the local loop yourself. If you are technically sharp and want to be responsible for all aspects of the local loop, this is your best choice.
Eliminate the local loop by collocating to the same building as your carrier.
Companies typically take this option when telecom is their business, and their
Your interaction in the order process and the average time to completion will vary depending on the option you choose. The same steps happen during every ordering process, even though some of them may happen without you knowing about it.
In a perfect world, you order a dedicated circuit from your long-distance carrier, the long-distance carrier contracts with the local carrier in your area, and the circuit is delivered. Local
All these circuit types are relevant to you because every time you add another local carrier to the loop, you can expect to add 15 days to the installation date of your circuit. Every carrier adds more possibility for error in provisioning the circuit, because the order now must run through another company’s order system. And, of course, there’s always the ka-ching factor: a higher local loop cost per month, and more difficulty if you ever have to troubleshoot the circuit. If you can avoid a type 2 or 3 circuit, it’s in your best interest to do so.
If your order is moving slowly, or if you’re under a time constraint, you might be tempted to ask the carrier to expedite your order. Although this idea seems good in theory, you need to ask two questions before you commit to expediting an order:
How much is the expedite fee?
The cost to speed things up can be
What exactly do you get when the carrier expedites the order?
If you are ordering a long-distance circuit, the fee for expediting an order doesn’t
a commitment that your circuit will be installed a week, a day, or an
The one point that both local and long-distance carriers commit to when you ask for an expedited order is the fact that you will be charged for it. Will the order actually be done faster? Who