Pure Friggin’ Magic refers to the
Tell your boss the following, “I don’t know what
Warning! If you work for a boss or organization that eschews swear words, don’t use this expression.
The CIC (pronounced
is the four-digit number that your local carrier uses to identify your long distance network. This number is also part of the code you can dial if you want to use another long-distance carrier to make a call. For example, if you have MCI for long distance but want to use AT&T the
Warning! If you do make a call over AT&T to London, and the number you are dialing from isn’t set up with AT&T, you may be charged a very extreme per-minute rate for that call. Don’t use another carrier’s CIC unless you are willing to pay up to $5 per minute for the luxury.
Tip When speaking to your local carrier to change the long -distance on your phone lines, say, “Please set up all of my lines to CIC 0333. I just signed up with Sprint and I don’t want to wait for the time it takes them to send the order to you.”
Dealing with outages and credits
Dealing with fraud
Living with projects
Dealing with dementia
Calculating the cost of invoice inaccuracy
Threatening to sue
Every industry has its little list of pitfalls, and here are ten of the largest ones that you may find yourself dealing with during your
You don’t like to be told you’re wrong. Heck, no one does —
If you sound too sure that you know what a problem is, and who is to blame, a tense situation can quickly deteriorate into a series of verbal attacks and pointed words. If your troubleshooting team is at odds with each other, you are doomed to either failure or a very dicey bit of
Tip If emotions run high, end the troubleshooting, separate the people that are fighting and adopt a diplomatic stance.