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Real Process Improvement Using the CMMI
Real Process Improvement Using the CMMI
ISBN: 0849321093
EAN: 2147483647
Year: 2004
Pages: 110
Authors:
Michael West
BUY ON AMAZON
Table of Contents
BackCover
Real Process Improvement Using the CMMI
Foreword
Introduction
THE LONG, HARD ROAD TO HERE
WHY THIS BOOK?
GOALS FOR THIS BOOK
WHO CAN BENEFIT FROM THIS BOOK (AND WHO CANNOT)
HOW TO USE THIS BOOK
SPECIAL SECTIONS
WHAT DO YOU WANT TO DO RIGHT NOW?
Chapter 1: News Flash There is a Level 1
THE MODEL AND THE REALITY
SLASH-AND-BURN VERSUS NATURAL PROCESS IMPROVEMENT
CMMI S PLACE IN THE PROCESS IMPROVEMENT UNIVERSE
INSIDE MATURITY LEVEL 1
DO S AND DON TS
QUIZ: WHAT DID YOU LEARN? WHAT WILL YOU DO?
Chapter 2: The Role of Roles
THE MODEL AND THE REALITY
THE POWER OF KNOWING WHO DOES WHAT
WHAT IS A ROLE? WHAT ARE RESPONSIBILITIES?
DEFINING ROLES
DEFINING INTERORGANIZATIONAL ROLES
DO S AND DON TS
WHAT DID YOU LEARN? WHAT WILL YOU DO?
Chapter 3: Managing the Process Improvement Project
THE MODEL AND THE REALITY
GO WHERE EVERYONE HAS GONE BEFORE
ESTABLISH A COMMON LANGUAGE
DETERMINE THE STARTING POINT FOR CMMI PROCESS IMPROVEMENT
PLANNING THE CMMI PROCESS IMPROVEMENT PROJECT
MONITORING AND CONTROLLING THE PROCESS IMPROVEMENT PROJECT
DO S AND DON TS
WHAT DID YOU LEARN? WHAT WILL YOU DO?
Chapter 4: Process Improvement Strategies that Work
THE MODEL AND THE REALITY
THINKING OUTSIDE CMMI FOR PROCESS IMPROVEMENT
APPLYING A SYSTEMS VIEW TO PROCESS IMPROVEMENT
PROCESS IMPROVEMENT: GOOD, FAST, OR CHEAP
NATURAL PROCESS IMPROVEMENT THROUGH WEEDING AND NURTURING
BUSINESS AND CMMI ALIGNMENT
ORGANIZATIONAL LEARNING AND PROCESS IMPROVEMENT
WORK PRODUCT-BASED APPROACH TO PROCESS IMPROVEMENT
INTEGRATED VERSUS VERTICAL APPROACHES TO PROCESS IMPROVEMENT
DO S AND DON TS
WHAT DID YOU LEARN? WHAT WILL YOU DO?
Chapter 5: Five Critical Factors in Successful Process Definition
THE MODEL AND THE REALITY
WHY A CHAPTER ON PROCESS DEFINITION?
CRITICAL FACTOR 1: MAKE THE PROCESS WHAT PEOPLE DO
CRITICAL FACTOR 2: PLAN PROCESS DEFINITION WORK
CRITICAL FACTOR 3: DEFINE THE PROCESS LANGUAGE FOR YOUR ORGANIZATION
CRITICAL FACTOR 5: FOCUS ON PROCESS IMPLEMENTATION ASSETS
DO S AND DON TS
WHAT DID YOU LEARN? WHAT WILL YOU DO?
Chapter 6: Acquiring Process Expertise and Tools
THE MODEL AND THE REALITY
PROCESS IMPROVEMENT - MAKE VERSUS BUY
PROCESS IMPROVEMENT CANNOT BE OUTSOURCED
SOME REALLY BAD REASONS ORGANIZATIONS ACQUIRE PROCESS EXPERTISE OR TOOLS
WHY BUY INSTEAD OF MAKE
USING IDEAL FOR PROCESS ACQUISITION DECISIONS
THE MATURING CLIENT - CONSULTANT RELATIONSHIP
DECISION CRITERIA FOR CONTRACTING CMMI OR PROCESS CONSULTING
DECISION CRITERIA FOR PURCHASING PROCESS TOOLS
THE NUMBER ONE CONSULTANT OR VENDOR SELECTION CRITERIA: TRUST
DO S AND DON TS
WHAT DID YOU LEARN? WHAT WILL YOU DO?
Chapter 7: Effective Change Leadership for Process Improvement
OUR FUTURE IS YOURS ALONE
THE DIFFERENCE BETWEEN MANAGING AND LEADING CHANGE
A VIEW OF CMMI FROM THE BOARD ROOM
DOING ALL THE RIGHT THINGS FOR ALL THE WRONG REASONS
WHY PROCESS IMPROVEMENT IS SO DIFFICULT
THE LEADER S ROLE IN CMMI PROCESS IMPROVEMENT
PROVEN TECHNIQUES FOR LEADING PROCESS IMPROVEMENT
Chapter 8: Process Improvement Myths and Methodologies
HOW MYTHS ARE BORN
CMMI AND PROCESS IMPLEMENTATION MYTHS
APPRAISAL MYTHS
Index
Index_B
Index_C
Index_D
Index_E
Index_F
Index_G
Index_H
Index_I
Index_J
Index_K
Index_L
Index_M
Index_N
Index_O
Index_P
Index_Q
Index_R
Index_S
Index_T
Index_U
Index_V
Index_W
Index_X
List of Figures
List of Tables
List of Sidebars
Real Process Improvement Using the CMMI
ISBN: 0849321093
EAN: 2147483647
Year: 2004
Pages: 110
Authors:
Michael West
BUY ON AMAZON
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