Index_B

B

Balanced process improvement, 153 “154

Balanced Scorecard, 39 “41

Baseline appraisal, 77, 82

Baselines, 92

Benchmarking, 166 “168

Best practices, 31, 167 “168

Bidirectional traceability, 86

Board of directors (BOD), 237

Business strategies, 40 “41

Buyers, 64