|Real Process Improvement Using the CMMI|
|by Michael West||ISBN:0849321093|
|Auerbach Publications © 2004|
This book offers non-academic, real-world approaches to implementing CMMI-based process improvement in an organization. The author identifies critical concepts of CMMI, and details how to turn them into real process improvement.
|Table of Contents|
|Real Process Improvement Using the CMMI|
|Chapter 1||-||News Flash! There is a Level 1!|
|Chapter 2||-||The Role of Roles|
|Chapter 3||-||Managing the Process Improvement Project|
|Chapter 4||-||Process Improvement Strategies that Work|
|Chapter 5||-||Five Critical Factors in Successful Process Definition|
|Chapter 6||-||Acquiring Process Expertise and Tools|
|Chapter 7||-||Effective Change Leadership for Process Improvement|
|Chapter 8||-||Process Improvement Myths and Methodologies|
|List of Figures|
|List of Tables|
|List of Sidebars|
Real Process Improvement Using the CMMI provides real-world concepts and techniques for CMMI-based process improvement that are as effective as they are innovative. Professionals at all levels ”from systems engineers to CEOs ”will find a wealth of practical guidance and new ways to look at model-based process improvement, resulting in benefits for large and small organizations in many environments. Using plain language and enlightening illustrations, the author identifies the most critical concepts of the CMMI, and details how to turn these concepts into real process improvement.
About the Author
Michael West s career in software and information technology spans 20 years . He has worked in a wide variety of technical and managerial positions , and is SEI-trained in both the Software CMM and the CMMI. Mr. West worked in the field of CMM/CMMI-based software process improvement as an employee of Xerox Corporation and Computer Sciences Corporation (CSC). In 2001, Mr. West and a colleague formed Natural SPI, a consulting firm that provides expert process improvement consulting services. He has enabled multiple software and systems organizations to achieve coveted CMM maturity level ratings.
Real Process Improvement Using the CMMI
Foreword by Barry Boehm
A CRC Press Company
Boca Raton London New York Washington, D.C.
PMBOK is a trademark, PMI is a service mark and trademark, and PMP is a certification mark of the Project Management Institute (PMI), Inc., and all marks registered in the United States of America and other nations. PMI did not participate in the development of this book and has not reviewed its content for accuracy. PMI does not endorse or otherwise sponsor this book and makes no warranty, guarantee or representation, expressed or implied , as to its accuracy or content. PMI does not have any financial interest in this book and has not contributed any financial resources.
Capability Maturity Model, Carnegie Mellon, CMM, and CMMI are registered in the U.S. Patent and Trademark Office by Carnegie Mellon University.
SM IDEAL, Personal Software Process, PSP, SCAMPI, SCAMPI Lead Appraiser, SCE, SEI, SEPG, Team Software Process, and TSP are service marks of Carnegie Mellon University.
Library of Congress Cataloging-in-Publication Data
Real process improvement using the CMMI / Michael West.
Includes bibliographical references and index.
ISBN 0-8493-2109-3 (alk. paper)
1. Production management. 2. Quality control. 3. Capability maturity model (Computer software) I. Title.
TS155.W459 2004 658.5 ”dc22
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2004 by CRC Press LLC Auerbach is an imprint of CRC Press LLC
No claim to original U.S. Government works International Standard Book Number 0-8493-2109-3 Library of Congress Card Number 2003070899 Printed in the United States of America 1 2 3 4 5 6 7 8 9 0
This book is dedicated to my wife Jitka who for so many years has patiently taught me and encouraged me to believe in myself. It is also dedicated to my friend and business partner Donna Voight who has inspired me to continuously look inside myself and find improvement. I am grateful to Gene Miluk at the SEI for being my coach and mentor in organizational change. I thank all of Natural SPI s clients for the most precious learning opportunities, many of which have gone into this book. Finally, I offer a special thank you to Barry Boehm, one of my heroes, for his review of the manuscript and for providing a fitting Foreword and to Tom Waters who developed the book s illustrations and thus gave it the professional look it deserved.