Table of content
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Taking Charge of Your VoIP Project Authors: Walker J.Q., Hicks J.T. Published year: 2004 Pages: 1/90 |
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- 1
- 2
- Main Page
- Main Page
- Table of Contents
- Copyright
- About the Authors
- About the Technical Reviewers
- Acknowledgments
- Why We Wrote This Book
- Who Should Read this Book
- How This Book Is Organized
- Chapter 1. VoIP Basics
- In the Telephony Community
- In the Data-Networking Community
- Chapter Summary
- End Notes
- Chapter 2. Building a Business Case for VoIP
- A VoIP Business Case
- VoIP Benefits and Obstacles
- Analyzing VoIP ROI
- Getting a Good ROI
- Chapter Summary
- End Notes
- Chapter 3. Planning for VoIP
- Planning Analysis and Assessment
- Evaluation and Purchase
- Deployment Tuning and Testing
- Chapter Summary
- End Notes
- Chapter 4. Do It Yourself or Outsource?
- Why Outsource?
- Some Options for Outsourcing
- Whether to Outsource?And to Whom?
- A Methodology for Approaching Outsourcing
- Chapter Summary
- End Notes
- Chapter 5. Quality of Service and Tuning
- Sharing a Network
- QoS What and Why
- Network QoS Techniques
- Tuning Choices
- Configuration and Testing
- QoS and Tuning Recommendations
- Chapter Summary
- End Notes
- Chapter 6. Ongoing VoIP Management
- Understanding VoIP Management
- Managing Operations
- Maintaining High Availability
- Maintaining Call Quality
- Accounting and Billing
- Chapter Summary
- End Notes
- Chapter 7. Establishing VoIP SLAs
- Determining What to Measure in a VoIP SLA
- Implementing VoIP SLAs
- Chapter Summary
- End Notes
- Chapter 8. VoIP Security
- Network Security Is Tough
- Three Stages in Managing Security
- Problem Areas for VoIP Security
- VoIP Security Recommendations
- Chapter Summary
- Conclusion
- End Notes
- Index
- SYMBOL
- A
- B
- C
- D
- E
- F
- G
- H
- I
- J
- K
- L
- M
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Taking Charge of Your VoIP Project Authors: Walker J.Q., Hicks J.T. Published year: 2004 Pages: 1/90 |
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