||Table of Contents
|Taking Charge of Your
|By John Q. Walker, Jeffrey T. Hicks
||: Cisco Press
||: February 23, 2004
Strategies and solutions for successful VoIP
Justify your network investment
The step-by-step approach to VoIP deployment and
management enables you to plan early and properly for successful
VoIP integration with your existing systems, networks, and
The detailed introduction offers a common
grounding for members of both the telephony and data networking
IT managers and project leaders are armed with
details on building a business case for VoIP, including details of
return-on-investment (ROI) analysis and justification.
A VoIP deployment is presented as a major IT
project, enabling you to understand the steps involved and the
The comprehensive look at quality of service and
tuning describes when and where to use them in a VoIP deployment.
These are often the most complex topics in VoIP; you'll get smart
recommendations on which techniques to use in various
You learn how to plan for VoIP security,
including prevention, detection, and reaction.
Voice over IP (VoIP) is the telephone system of
the future. Problem is, VoIP is not yet widely deployed, so there
are few skilled practitioners today. As you make your move to VoIP,
how will you know how to make VoIP work and keep it working well?
What changes will you need to make without disrupting your
business? How can you show your return on this investment?
Many books contain technical details about VoIP,
but few explain in plain language how to make it run successfully
in an enterprise. Taking Charge of Your
VoIP Project provides the detailed plans you need to be
successful in your organization's deployment of VoIP. Through their
years of work in the field, authors John Q. Walker and Jeffrey T.
Hicks bring a project-oriented approach to VoIP, with much-needed
clarity on getting VoIP to work well.
Taking Charge of Your
VoIP Project starts with simple concepts, each chapter
building on the knowledge from the last. Although not a technical
manual, you learn about the standards, such as H.323, G.711, and
Real-Time Transport Protocol (RTP), and the implications they have
on your VoIP system. Most importantly, you'll gain expert advice
and a systematic guide on how to make VoIP work for your
This volume is in the Network Business Series
offered by Cisco Press. Books in this series provide IT executives,
decision makers, and networking professionals with pertinent
information on today's most important technologies and business