For a variety of reasons, a VoIP project may be something that you do not want to undertake yourself. This chapter explained why you might want to consider outsourcing and what parts of the project can be outsourced. A methodology for approaching outsourcing was described, as well as the key questions to ask to help you choose the right outsourcing partner.
The next chapter discusses a requirement for a successful VoIP projectquality of service and tuning.